Creating value in the consumer industry starts by implementing the right digital tools, analytics, and real-time insights to modernize your operations.

Our team can help you:

• Modernize factories, stores, and logistics with AI, IoT, and predictive analytics.
• Gain real-time visibility and dynamic decisioning that can help improve availability and margin resilience.
• Optimize performance end to end—from plant floor to last-mile fulfillment.

To connect with what matters most to consumers, many leading brands are prioritizing data-driven customer insights, personalization, and relevant experiences.

Our team can help you:

• Deliver connected, personalized journeys across shopping, service, and post-purchase.
• Align loyalty, digital, and marketing platforms to drive retention and lifetime value.
• Reinforce perceived value and brand preference for cost-conscious consumers.

In today’s dynamic industry, consumer brands can benefit from a more agile, forward-looking approach to keep up with consumer and market demands.

Our team can help you:

• Anticipate demand and optimize pricing with AI-driven insights.
• Improve forecasts, margin outlooks, and elasticity models with machine learning.
• Automate tactical planning across pricing, promotions, and inventory.

As the consumer industry becomes even more crowded, brands are facing greater pressure to get innovative products to market.

Our team can help you:

• Leverage integrated consumer, cost, and performance data to spot white space.
• Rapidly test, learn, and scale concepts with AI-enabled R&D and scenario analysis.
• Reduce time-to-shelf and launch risk as preferences evolve.

Many consumer-facing brands are being bogged down by aging tech stacks across product innovation, loyalty, and workforce systems.

Our team can help you:

• Build cloud, data, integration, and cyber foundations to scale AI safely.
• Transform legacy systems and processes to enable scalable, AI-powered operations.
• Tailor modernization to your sector’s needs—from frontline enablement to back-office orchestration.

ConsumerSignals provides a view into consumers' everyday finances and the spending strategies being used to navigate an unpredictable world.


ConsumerSignals is an always-on platform focused on consumer spending behaviors and attitudes.

We survey consumers across more than 15 countries every month to provide real-time actionable insights into their financial well-being and spending plans, helping businesses stay ahead of changing trends – and ultimately make more timely decisions.

Enhance decision-making where it matters most

Traditional approaches to decision-making can’t keep up with consumer expectations. Converge by Deloitte for Consumer combines our experience delivering complex industry solutions with our data, analytics, and AI products, helping organizations identify growth opportunities and realize value faster at scale.

Drive financial outcomes with predictive analytics

HundredX delivers real-time, ethically sourced consumer insights that anticipate market shifts and signal future performance. Through Deloitte’s exclusive CoVenture, leaders gain forward-looking visibility to guide pricing, investment, and customer strategies—helping organizations stay ahead of disruption and unlock enterprise value. 

HundredX helps executives move from “what happened” to “what’s about to happen.” It delivers early-warning signals and leading indicators across sectors, giving management teams the ability to see inflection points before they appear in traditional metrics.

Six forces shaping the industry

Change is a staple of humanity. And nowhere is the velocity of change more evident than in the future of the consumer industry. The industry is currently facing a once-in-a-century economic, social, and technological transition.

Explore six forces shaping the consumer industry and strategies to help companies prepare to take the lead in a shifting market.