Skip to main content

GovConnect powered by ServiceNow

Empowering the new world of work

Deloitte’s suite of ServiceNow solutions and accelerators address the toughest challenges that government and higher education institutions face today. Replace or augment legacy systems with our ready-to-configure packages to optimize organizational performance and spark exponential progress.

Deloitte and ServiceNow

Deloitte helps our clients enhance business outcomes by leveraging ServiceNow as an end-to-end digital workflow platform. We don’t only use ServiceNow to automate your current processes: We reimagine how work gets done, delivering material improvements in revenue and cost reduction with higher job satisfaction. As a leading Global Systems Integrator and ServiceNow’s Global Transformation Partner of the Year, Deloitte applies its breadth of industry and technology experience to help clients extract value from this powerful technology to create a united workflow with one platform.

Explore our ServiceNow solutions

Case Management

Accelerators used to help agents and managers create and resolve cases

● Personnel Security Clearance (PerSec)

● Platform Application Factory

Constituent Support

Accelerators used to help organizations connect and communicate with external customers and constituents

● Digital DMV

● Milage-based User Fee (MBUF) System

● Resource Engine

● Government Services Center (GSC)

IT Business Management

Accelerators used to help IT demonstrate value to the organization and rationalize investments to focus more on innovation

● PortfolioSmart

● Enterprise Portfolio Management (EPMx)

● ERP Modernization

● Enterprise Asset Management (EAM)

IT Management

Accelerators used to manage information technology resources of an organization

● Realize.Cloud

Operations Management

Accelerators used to manage supply chain, inventory, and facilities

● Housing Distribution

● Regulated Product Management

● Enterprise Service Management

● Mission Control Hub

Risk Management

Accelerators used to identify, assess, continuously monitor, and respond to enterprise and IT risks that may negatively affect business operations

● Enterprise Risk Management Application

● Federal Continuous Authorization & Monitoring

● Federal Incident and Breach Response

● Federal Policy and Compliance

● Federal Vulnerability Management

● OMB A-123 Accelerator

● Active Risk Monitoring Dashboard (ARMD)

Managed Crisis Recovery

Deloitte’s Managed Crisis Recovery service leverages our GovConnect platform—powered, ServiceNow—to provide immediate benefits to the citizens who need it most.

Optimize the power of platforms: Creating a platform app factory

End-to-end digital transformation in a flexible model

TalenTrace™: Attracting and retaining exceptional talent with speed and ease

Transforming talent acquisition digital strategy