Synergy

The City of Cascais has been implementing a large portfolio of technology-based services ranging from energy-efficient buildings to remote parking payments. Deloitte has been involved from the beginning of the journey implementing a world class city operational model, integrating data and processes from each vertical domains, and contributing to increase quality of service, and savings based on higher effectiveness and efficiency.

Smart Places should be managed in an integrated and correlated way, leveraging all their potential through a single entry point of applications. Although cities are implementing technology-based services, they usually lack a unified vision across domains.

Deloitte developed Synergy with the focus on solving this lack of integration enabling an orchestrated view of the city facilities and prompts new measurable operational efficiencies.

Deloitte designed Cascais Command Centre’s (C3) operational model, by developing new processes and a new management model, which includes centralized, integrated, and correlated data analysis from each of its 12 vertical city domains. By implementing the C3 Synergy-based system, city leaders were given the opportunity to integrate and juxtapose data from each domain, improving their decision-making process.