Case: Data-driven reporting transformation for enhanced business insights
Challenge
The client needed to enhance the performance of their product's reporting capabilities. This involved refining existing reports and optimizing back-end data calculations. Their current dashboards were underperforming and not tailored to the specific needs of different user groups, providing a one-size-fits-all solution for the entire organization. Additionally, the analytical data models contained excessive historical data that was not practical for business users.
Data-driven and digital reporting structures are key to unlocking deeper insights into business and sustainability practices, enhancing performance and decision-making.
Solution
Deloitte conducted a thorough analysis and assessment of the existing reports, comparing the current state with the desired analysis requirements. We proposed performance enhancements and developed an advanced analytics application that provided insights into the performance of stories and applications, including user statistics, and loading times. As a Proof-of-Concept, we implemented streamlined and dedicated models and reports, accompanied by communication and training sessions to support this approach. To ensure sustainability, we created a comprehensive document outlining all identified performance issues and potential improvements. We also facilitated knowledge transfer and demo sessions for the client’s development teams.
Impact
Our efforts delivered significant value by implementing best practices for data modeling, enhancing overall performance. Users received comprehensive support and training, empowering them to independently build models and reports pertinent to their performance metrics. Deloitte's intervention improved consistency and user performance while reducing maintenance efforts for developers through automation.
