Process mining offers an innovative digital approach that combines data mining, analytics and process optimization. Supported by real data, it provides valuable, detailed insights into a company's operational and administrative processes and sheds light on where to improve them. Given the increasing relevance of this data-driven approach, we created a global survey to ask process mining practitioners and relevant decision makers if they already embarked on the process mining journey and to what extend they are currently using process mining. Furthermore, we wanted to pinpoint which value process mining has brought to companies and identify the success factors for scaling process mining.
Key Findings:
Based on our survey results we could identify that companies need specific requirements in order to have success with process mining. Here are our top five:
Top 5 Success Factors:
For further results and insights about how to scale process mining successfully check out our target operating model in our study.
About the Center for Process Bionics (CPB)
Our ambition is to sustainably transform business processes. With the Process Bionics concept, Deloitte is turning process mining into a data-driven management approach. We aim to find new dynamic and sustainable ways to apply the insights gained from corporate processes and drive impactful, fact-based transformation. Our approach mimics the process of natural evolution applied to technology adoption in the area of AI/machine learning, hyperautomation and next-generation business process management. We aim at taking insight-driven process transformation to the next level by combining latest technology expertise with a human-centered, data-to-value approach.