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UX Improvement

Optimize usability and design of your products, software and reports by means of Neuroscience to make them more user friendly

To us, overly filled dashboards are a pain in the eye and as counterproductive as a crowded desktop. At the same time, a sophisticated user experience in any product brings us joy and relief. Thus, we developed the UX improvement service to optimize the usability of any kind of tangible and intangible offering so that our clients are happy and profit from content users.

 

Explore more neuroscience use cases of the Deloitte Neuroscience Institute.

 

What's in it for you? 

With the help of the Deloitte Neuroscience Institute you will be able to
Increase user comfort and reduce stress and frustration levelsOptimize the overall appeal and functionality of your designMake the decision making journey of consumers transparent and visibleImprove overall usability for digital applicationsGain insights into navigational and general user habitsIdentify focus points and remove distractors as well as common pitfallsIdentify motivating and demotivating aspects of your offeringOptimize cross-menu and cross-device user guidanceIncrease learning efficiency and users’ motivation to use your productStrengthen the bond between customer and brand by offering an enjoyable experience 

 

How we do it

In order to improve the usability of your offerings, we analyze how users perceive your offering as a whole and its individual elements in particular.
Amongst others, we measure elements within your product or service that provides comfort or increases the users’ stress level and lead to frustration. Moreover, we analyze the information finding process of users, e.g., by tracking gaze paths and focus points. In addition, we analyze the overall easiness and adoptability of your offering by measuring the implicit behavior patterns that users exert when interacting with your product or service to reveal levels of engagement and knowledge processing. At the same time, we measure the users’ emotional response throughout the whole interaction process.As a result, we discuss all of the results with Deloitte industry experts to derive actionable recommendations that fit your individual project purpose and improve your offerings overall usability.