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Deloitte SAP AI & Innovation Center

Europe’s SAP Expert Hub for AI and Emerging Technologies

Whether you’re looking to optimize existing SAP processes or your ongoing SAP transformation, or to explore entirely new AI-powered business models, our mission is to simplify complexity and accelerate your transformation. With a deep commitment to responsible AI, we ensure that innovation doesn’t just happen fast, but that it happens right.

AI is no longer a futuristic concept; it’s actively shaping the world around us. From streamlining operations to redefining customer experiences, AI’s potential is limitless. However, for many organizations, navigating this rapidly evolving landscape can be challenging, as it is crowded with emerging technologies, evolving regulations, and strategic uncertainties.

The Deloitte SAP AI & Innovation Center is more than just an innovation hub – we are the European accelerator for integrating AI and emerging technologies into SAP. We help enterprises move beyond the AI hype and translate its potential into real-world business value. In partnership with SAP, and other leading AI pioneers, we bring together the best technologies, strategies, and expertise to drive efficiency and unlock growth. It is our goal to ensure AI adoption in your company is responsible, compliant, and impactful.

How We Create Value

At the Deloitte SAP AI & Innovation Center, which is located in Walldorf, we don’t just integrate AI into SAP – we redefine how businesses leverage AI to drive transformation. Our approach follows two strategic pathways:
 

Do Things Differently – AI-Optimized SAP Implementations

We enhance and accelerate SAP transformations by embedding AI-driven automation and intelligence into every step of the process:

  • Faster, smarter ERP implementations with AI-powered automation
  • Process optimization in all SAP processes
  • AI-driven insights for system management, ensuring seamless SAP operations
     

Do Different Things – AI-Powered Business Innovation

Beyond optimization, we help organizations unlock new growth opportunities by pioneering AI-driven business models:

  • Industry-specific Generative AI solutions, including private LLMs and micro-solutions tailored to enterprise needs
  • Seamless integration of LLMs into enterprise workflows (LLM Ops)
  • AI-powered decision intelligence, enhancing strategy in Finance, Supply Chain, and beyond
  • Business Agents Platform – an AI-driven advisory ecosystem providing real-time, strategic insights

Our Selected Services

The AI Discovery Workshop is a tailored, hands-on experience led by SAP and Deloitte experts, designed to uncover AI opportunities within your SAP environment and create actionable steps for adoption. Whether virtual or onsite, this workshop combines interactive demos, exercises, and expert guidance to ensure alignment with your business and IT goals. Through this workshop, you'll gain:

  • A clear AI adoption roadmap tailored to your SAP landscape
  • Practical, real-world insights into AI use cases that drive business value
  • Strategic alignment of AI initiatives with your business objectives and SAP’s roadmap
  • Hands-on experience testing AI use cases directly within your SAP environment
     

Workshop Options (We can customize any of these to fit your specific needs):

  • AI Ripple Effect (4 Hours) - Explore AI use cases in modern SAP landscapes and understand how to scale AI across your organization.
  • Wave Maker Lab (1 Day) - Test selected AI use cases with Deloitte and SAP experts, getting hands-on experience and insights into real-world applications.
  • Smooth Sailing Navigator (1 Day) - Understand the strategic impact of AI on your SAP environment, while identifying potential challenges and aligning with your broader goals.
  • Deep Dive Retreat (2 Days) - Immerse your team in a comprehensive AI experience, leaving with a clear vision and roadmap for AI adoption in SAP.

The Business Agents Platform is Deloitte’s AI-powered solution, built on SAP technology, offering seamless integration of intelligent automation into enterprise SAP business processes. Acting as a one-stop access point for all relevant SAP AI topics, the Business Agents Platform provides a flexible, customer-focused platform that makes it easy to develop new SAP agents within an established framework.

Key Features and Benefits:

  • Seamless SAP Integration – Built on SAP technology for easy, fast adoption, ensuring smooth integration with your existing IT landscape and reliance on established security standards.
  • Scalable & Customizable – Extendable with open-source solutions and cloud ecosystems like AWS and Google Cloud, adapting to your evolving needs and ensuring long-term scalability.
  • Enhanced Operational Efficiency – Reduces complexity, automates manual processes, and optimizes costs, allowing your team to focus on higher-value tasks.
  • AI Agent Orchestration – Measure, monitor, and scale your AI solutions while gaining insights into returns, success, and adoption to prioritize further investments.
  • Compliance & Security – Fully aligned with the EU AI Act and US National AI Initiative Act, ensuring regulatory compliance and responsible AI deployment.

Deloitte has already deployed a range of AI-powered SAP agents. Some are ready to demo now (e.g. Automated Accounting Advisor, Invoice Posting Assistant, Costing Advisor), with more coming soon – contact us today for more details.

The Delivery Agents Platform is Deloitte’s AI-powered platform solution, built on SAP technology, offering Multi-Agent automation for our SAP Service Delivery processes. The platform provides Low-Code agent building, orchestration & monitoring capabilities and offers a unified Chat-UI to access and interact with all deployed AI Agents.

In alignment with SAP’s vision of an Integrated Toolchain and Deloitte's ASCEND methodology, the platform enables customers to create their own interconnected toolchain by developing Base Line Agents and rapidly building new use cases. This allows for seamless integration of AI-driven workflows across SAP and non-SAP systems, supporting end-to-end automation and enhanced delivery quality in your SAP transformations.
 

Key Features and Benefits:

  • Easy to implement – Built on SAP BTP technology to ensure a smooth integration within our clients existing SAP landscape and security standards
  • Fast Development and easy to scalable – With our Building Blocks principle we support a fast paced, standardized and controllable development guide line to enable fast track development and reusable and configurable Agentic skills
  • Enhanced Service Delivery Efficiency – Reduces complexity, automates manual processes, and speed up delivery, allowing your team to focus create better results in a shorter time
  • Monitor & Orchestrate – Gain real time insights on your Agents performance, cost and usage and turn this data into feasible reports and knowledge
  • Compliance & Security – Fully aligned with the EU AI Act and US National AI Initiative Act, ensuring regulatory compliance and responsible AI deployment

Zora AI™ is your new digital workforce, built on NVIDIA AI. Simplify enterprise operations, boost productivity and efficiency, and drive more confident decision making that unlocks business value, with the help of an ever-growing portfolio of specialized AI agents. These agents help augment your human workforce with extensive domain-specific intelligence, flexible technical architecture, and built-in transparency to autonomously execute and analyze complex business processes.

Imagine partnering your human workforce—across finance, procurement, sales and marketing, supply chain, customer service, HR, and other functional domains—with a digital workforce that operates globally, 24/7, and emulates human decision-making and reasoning patterns to execute a wide range of work-types with speed and accuracy—while maintaining deep levels of transparency.

By functioning as part of integrated multiagent systems and through combining the ability to perceive, reason, and act, the Zora AI platform includes a suite of agents that can:

  • Source, extract, and interpret real-time, multi-modal data from structured and unstructured sources.
  • Run the analytical and mathematical models to define related insights and trends.
  • Translate insights into easily consumable formats, while providing scenario analysis and recommendations to help advise on business-critical decisions.
  • Coordinate and perform a set of actions—in collaboration with other agents—to execute complex, nuanced workflows, from beginning to end, including transaction processing, anomaly detection and resolution, and self healing.

Let’s Transform Your Business with AI in SAP

Are you ready to unlock the full potential of AI within SAP? Contact us today to learn how we can support your AI journey.