Operate with Deloitte

Application Management Services offer break-fix maintenance, monitoring, and optimization services with guaranteed service levels. Additionally, we strategically manage and enhance technology applications, digital solutions, and infrastructure to meet ongoing organizational needs.

Work we deliver includes:

• Custom Application Software Development
• Quality Engineering
• AMS for Package Solutions
• SaaS Operate
• Digital Foundries (flexible capacity), DevOps, and enhancements
• And many more…

Case in point

A global pharmaceutical company had many web development projects in progress across the organization, but no way to track them all in one place.

Deloitte helped the company build a new, unified project management platform with dashboard and report visibility into core projects, a process that also led to more consistent methods and tools for managing different projects.

Provide configuration, control, and monitoring services for our clients. We also manage the creation, deployment, operations, maintenance, and improvement of IT services using data-driven methodologies, aligned with ITIL best practices

Work we deliver includes:

• IT Service Management (ITSM)
• Infrastructure Management
• Cyber Managed Services
• Cloud Infrastructure Operations
• Hybrid Cloud Infrastructure Operations
• Cloud Managed Services
• And many more…

Case in point

A major cleaning products manufacturer aimed to create a new company structure. But years of growth had left the company with a variety of disjointed global processes and technologies not capable of supporting the new business model.

Deloitte helped transition the company to an Oracle environment while managing production support and introducing efficiencies that accounted for at least $2.5 million in recurring annual benefits.

Combine domain expertise, tech insight in "as-a-service" models for tailored recommendations. Integrating subject matter knowledge and technical differentiators. We enhance outcomes by integrating subject matter knowledge and technical differentiators like advanced AI tools.

Work we deliver includes:

• Process Intelligence
• Investigations & Intelligence
• Intelligent automation
• Product management
• M&A support
• Retained advisory services
• Data science and analytics

Case in point

A global technology leader sought an efficient way to enhance data quality and knowledge sharing, detect trends and anomalies, and support insight-driven decision-making.

Deloitte applied AI, machine learning, and analytics to a solution that generated insights across businesses, prompted action to prevent fraud, and enabled faster products launches with 30% fewer resources.

Deliver ongoing management of critical business processes with AI solutions and market-differentiated assets. Our services include data analytics as-a-service with continuous support for interactive applications.

Work we deliver includes:

• Business Process Services
• Legal Operations
• Customer Data Management
• Experience Management as a Service (IS&PE)
• Finance & Accounting Transformation and Operations
• Data DevOps
• Data Operations
• And many more…

Case in point

A consumer products company wanted to outsource the development of its human capital platform, enhance and sustain a new HR operating model, and create a customer-centric approach.

Deloitte accelerated the company’s speed to value and brought workforce insights to light—all while allowing the flexibility to scale for a growing workforce.