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Operate to innovate

Meet Deloitte's Enterprise Operations as a Service

A new world demands a new approach. Our Enterprise Operations as a Service offering combines innovative application management services (AMS) and business process outsourcing services to help you drive sustainable value.

Enterprise Operations as a Service

Optimize your enterprise with our end-to-end business process outsourcing services solution and application management services. Explore our videos to learn how we harness the power of GenAI technology to enhance enterprise applications and business operations, from procurement to spend management.

How can Deloitte's Enterprise Operations
as a Service deliver for you?

Enterprise Operations as a Service goes beyond providing ongoing support to help reimagine your digital platform with GenAI, optimize business processes, and enhance user experiences. We help businesses build a modernized landscape, strategically manage spend, and realize greater value by adopting next-gen technologies to embrace new ways of working.

What can Operate do for you?

Technology disruption and market dynamics drive change in real time. What you need (the “X”) in this moment to be a leader in your industry may not be what you need in the next. Operate with Deloitte and you get the talent and technology to help solve and move at pace, no matter what “X” is and what part of your business it’s shaping.

Whether you need to advance your technology journey, overhaul your enterprise AI strategy, or delight your customers in new ways, Operate with Deloitte helps you perform with excellence, wherever and with whatever is needed— first by achieving the required business outcomes and then by reshaping teams, processes, and technologies to drive scalable innovation and transformation.

Strategic decisions, which bring with them business risk and spend management, demand confidence. Operate with Deloitte provides the breadth of perspective and depth of resources you need to boldly move forward. Powered by the latest technology platforms leveraging our vast tech ecosystem and partnerships, we enable insight-fueled decision support to harness iterative, scalable enterprise management.

Enterprise Operations as a Service in action: Featured videos

Proven impact: Deloitte’s Enterprise Operations accolades

IDC MarketScape: Worldwide Artificial Intelligence Services 2025 Vendor Assessment

Deloitte is recognized as a Leader in the 2025 IDC MarketScape for Artificial Intelligence (AI) services for the 
fourth time!

Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing 2025

Deloitte is a Leader in the 2025 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing for the second time in a row!

Gartner® Critical Capabilities for Finance and Accounting Business Process Outsourcing 2025

Deloitte was recognized in the 2025 Gartner® Critical Capabilities for Finance and Accounting Business Process Outsourcing, scoring highest in all 3 Use Cases: Small and Getting Established; High Growth and Scale and Global and High Complexity

Everest Group: 
Application Management Services PEAK Matrix® Assessment 2025

Deloitte is positioned as a Leader in the inaugural Everest Group Application Management Services PEAK Matrix® Assessment 2025

Gartner® Magic Quadrant™ for Cloud ERP Services 2024

Deloitte is recognized as a Leader in the 2024 Gartner® Magic Quadrant™: Cloud ERP Services for the second year in a row

Deloitte was recognized in the 2024 Gartner® Critical Capabilities for Cloud ERP Services

Deloitte is recognized in the 2024 Gartner® Critical Capabilities for Cloud ERP Services scoring highest in the SAP-Based Implementation and Evolution 
Use Case

Deloitte Named a Leader in 2024 Gartner® Magic Quadrant™ for Custom Software Development Services, Worldwide

Deloitte recognized as a Leader in the 2024 Gartner® Magic Quadrant™: Custom Software Development Services

IAOP 2025 Global Outsourcing 100®

The World’s Best Outsourcing Service Providers and Advisor

Based on your needs, Deloitte's Operate Services can be delivered through different contracting models, such as:

Fixed Price

Defined Scope and Outcomes based

Managed services

SLAs/Risk-reward based

Foundaries, pods

Capacity/capability based

 

As a service

Inputs/outputs/outcomes based

Accelerating business value through managed Operate services and Gen AI:

Find out how Deloitte’s Enterprise Operate Managed Services leverage AI to enable cost efficiency and business value realization.