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Gartner® Critical Capabilities for Finance and Accounting Business Process Outsourcing 2025

Deloitte was recognized in the 2025 Gartner® Critical Capabilities for Finance and Accounting Business Process Outsourcing, scoring highest in all 3 Use Cases: Small and Getting Established; High Growth and Scale and Global and High Complexity

Download Gartner® Critical Capabilities for Finance and Accounting Business Process Outsourcing 2025

The Gartner Critical Capabilities report is a companion to the 2025 Gartner® Magic Quadrant™ for Magic Quadrant for Finance and Accounting Business Process Outsourcing providing a deeper insight into the capability and suitability of provider’s services based on specific or customized Use Cases for Finance and Accounting Business Process Outsourcing services.

In this evaluation, Deloitte scored highest in all 3 Use Cases: Small and Getting Established; High Growth, and Scale and Global and High Complexity.

What you may gain from the report:

  • Understanding of the vendors and their Use Case scores for 8 Critical Capabilities as described in the Gartner report: Performance Reporting, Advanced Analytics Reporting, Governance, Innovation Management, Knowledge Transfer, Service Delivery Flexibility, Process Transformation Management, Contract Pricing Transparency
  • Deloitte’s capabilities and Finance Operate offerings based on their specific Use Case for Small and Getting Established; High Growth and Scale; and Global and High Complexity
  • Insights from Gartner to objectively assess the providers in the current market and their potential to shape the market in the future

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Gartner Disclaimer: 

Gartner®, Critical Capabilities for Finance and Accounting Business Process Outsourcing, 14 April 2025, By Jan Ambergen, Jeffrin Francis, Miles Onafowora

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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