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Deloitte Digital uses creativity, technology, data-driven insights, and the power of partnership to help you transform impersonal transactions into trusted relationships.

Empowering Trusted Data & AI

We have a proven history of delivering some of the most inventive and complex projects around the world with unmatched quality of delivery. For over 175 years, Deloitte Digital has worked with leaders around the world — from the Global 500® to private businesses — to help them build better futures.

With a workforce made up of the industry’s greatest minds, Deloitte Digital continues to shape the future by delivering real, measurable results. With Salesforce practitioners in 40+ countries, Deloitte Digital brings deep industry insight, proven customer solutions experience, AI innovation and Salesforce know-how to our clients.

Everest Group: Salesforce Services PEAK Matrix® Assessment 2024

Deloitte Digital is an undisputed Leader in Everest Group’s Salesforce Services PEAK Matrix® Assessment 2024

Transform customer-experience with Agentforce

As a chosen integrator for Salesforce’s Agentforce, Deloitte Digital can help you create custom AI agents, for greater productivity, increased margins, and to augment the skills of every employee. These powerful agents provide uninterrupted support across multiple platforms, utilizing proactive task handling and intelligent escalation to human agents ensure efficient, accurate, and timely resolution of customer inquiries.

Backed by a $2B investment dedicated to industry transformation, Deloitte Digital has developed a suite of industry-specific AI agent accelerators to help you achieve real results with Agentforce and faster. Our Trustworthy AI™ framework, will help you manage risk with a human-centric approach.

At Deloitte Digital, we understand the unique challenges and opportunities faced by your industry. Our proven methodologies allow us to provide tailored solutions meeting the specific needs of your sector, ensuring smooth and impactful implementation.

Harness the power of GenAI for CRM, together with Salesforce

Explore the renewed opportunities from GenAI to create bespoke customer experiences and unlock new dimensions of company productivity and scale. The Guide to GenAI for CRM explores the GenAI applications across the customer journey, diving into which use cases have the highest business value for each functional domain. Learn how to get started with Trustworthy AI™ for CRM and identify the key ways AI can create value for a business with Salesforce.

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