Deloitte has been positioned as a Leader in the Everest Group Application Management Services PEAK Matrix® Assessment 2025. This PEAK Matrix® provides comparative evaluations of service providers, locations, and products and solutions within various market segments. Many leading organizations around the globe trust these comparative assessments because of their unbiased evaluation of factors such as vision, capabilities/functionality, talent availability, market success/impact, and cost.
Everest Group highlighted how “Deloitte’s strong network of global technology providers – such as AWS, GCP, ServiceNow, SAP, UiPath, and RedHat – supported by joint Go-To-Market (GTM) strategies, service partnership awards, and solution co-creation, helps it bolster its end-to-end AMS capabilities.”
And that, “A few enterprise clients value its ability to act as a strategic partner during AMS engagements and appreciate its willingness to go above and beyond.”
"Rising cost pressures, increasing complexities of application landscapes, and the demand for technology-driven operations are driving enterprise investments in application management. Generative AI has revolutionized this space, with enterprises aiming to achieve greater productivity gains and reduce their operational costs," says Ankit Gupta, Practice Director, Everest Group. “Deloitte emerges as a Leader in Everest Group's Application Managed Services PEAK Matrix® Assessment 2025, owing to its strategic investments in gen AI, exemplified by the acquisition of OpTeamizer, launch of GenAI Assist suite, and partnerships with providers such as NVIDIA. Enterprise clients appreciate its willingness to go beyond the engagement scope and its ability to act as a strategic partner in their AMS journeys,” he added.
We believe Deloitte’s continued investment in Gen AI-driven Application Management Services is redefining how enterprises achieve operational excellence. This recognition as a Leader in the Everest Group AMS PEAK Matrix® 2025, our investments in Ascend for Operate, GenAI Assist, Simple Ops, coupled with our strategic collaborations with SAP, Oracle, NVIDIA, AWS, GCP, ServiceNow, UiPath and RedHat, have enabled us to contribute in shaping the next era of intelligent, adaptive AMS solutions. Fueled by our strong global technology alliances and co-innovation ecosystem, we remain dedicated to advancing the future of AMS with solutions as unique as the businesses we serve
-Joe Mattell, Global Consulting Operate Leader, Deloitte.
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Source: Everest Group Application Management Services (AMS) PEAK Matrix® Assessment 2025, By Ankit Gupta, Madhurima Chopra, Lalith Kumar, Published 15th January 2025
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