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Everest Group Financial Crime and Compliance (FCC) Operations Services PEAK Matrix®

Deloitte is a Leader and Star Performer in the 2025 Everest Group Financial Crime and Compliance (FCC) Operations Services PEAK Matrix®

Key Takeaways

  • Understanding of the vendors and their market success and delivery capabilities in financial crime and compliance (FCC) Operations services.
  • The strengths and cautions of Deloitte’s capabilities as a financial crime and compliance operations services provider.
  • Insights from Everest Group to analyze the financial crime and compliance operations services provider landscape and its impact in the current market.

Deloitte has been recognized as a Leader and Star Performer in the Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix®. This PEAK Matrix® provides comparative evaluations of service providers, locations, products, and solutions within various market segments. Many leading organizations around the globe trust these comparative assessments because of their unbiased evaluation of factors such as vision, capabilities/functionality, talent availability, market success/impact, and cost. This is the first time Deloitte has actively participated and been recognized as a Leader.

Everest Group highlighted Deloitte’s “Strong Advisory and Regulatory DNA, with ex- regulators and law enforcement professionals embedded in delivery teams. Its proprietary Enterprise Case Manager (ECM) platform – developed over 20+ years – now integrates AI/Gen AI capabilities for Know Your Customer (KYC) and Transaction Monitoring (TM) workflows, enabling 30%+ efficiency gains via accelerators.”

“Being recognized as a Leader by Everest Group underscores the strength of our Operate offering in helping clients manage regulatory, risk, and forensic challenges at scale,” says Alexey Surkov, Deloitte Operate Leader for Regulatory, Risk & Forensic Services, Deloitte Consulting LLP. “Our global network and Operate talent, combined with embedded proprietary platforms and AI-enhanced workflows, enable us to deliver consistent, measurable outcomes across jurisdictions and functions. This recognition reflects our continued commitment to advancing client success through innovation, agility, and operational excellence.”

The report also mentioned that “Gen AI is being operationalized beyond narrative generation – Deloitte’s explainable AI models identify risk factors and generate human-like rationales, already deployed at clients under regulatory-compliant guardrails.”

This recognition is a testament to our dedication in offering impactful services and fostering strong operating and regulatory models for our clients. 

Our global network and Operate talent, combined with embedded proprietary platforms and AI-enhanced workflows, enable us to deliver consistent, measurable outcomes across jurisdictions and functions.

- Alexey Surkov

Key Links

  • Click to enlarge image
  • Source: Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix®, 24 July 2025, By Ronak Doshi, Suman Upardrasta, Dheeraj Maken, Anand Gopalakrishnan
  • Read the announcement

Everest Disclaimer 

Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.

About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.

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