By Brett Davis, chief innovation officer, and Bill Briggs, chief technology officer, Deloitte Consulting LLP
Technology is rewriting the rules of business—reshaping competition, customer engagement, government missions, and the very nature of work. Across every business, including our own, the call to action is simple: lead the transformation, or risk falling behind.
At Deloitte, we’ve made our choice. We’re transforming boldly.
For 180 years, Deloitte has delivered trusted outcomes to our clients, and that isn’t changing. What's changing is how we deliver those outcomes.
This evolution didn't happen overnight. It's the result of decades of deliberate investments in engineering capabilities, platform development, and a fundamental reimagining of how consulting creates value.
Today's challenges demand more: platforms that deliver value on day one, solutions that scale with business, and the confidence that what works today will carry enterprises into tomorrow.
The future of consulting looks different. It's human expertise amplified by platforms, products, data, and AI agents—powered by and built with an ecosystem of technology alliances. It’s about bringing together our industry, functional depth, and centuries of experience to deliver outcomes together, seamlessly, and at scale—all at the speed business demands.
This is a shift we've been building toward for decades—rooted in Deloitte's history—with sustained investment in talent, engineering, and industry-specific solutions to meet this moment.
Companies want real results—and Deloitte is delivering: for example, a leading healthcare client achieved up to $4 billion in savings using intelligent automation for health care administrative burden reduction, a leading tech provider achieved 50% faster financial closes as a result of autonomous workflow automation, a national insurer experienced 30-40% fewer insurance claim calls, and 16 million fans engaged in a top sporting event. These are not projections, but tangible outcomes from Deloitte’s new model of consulting that combines products and people.
As part of our commitment, we introduced several new capabilities at FWD, our first annual flagship event that highlights Deloitte’s innovation and leadership in AI, cloud, and engineering, helping clients prepare for the future.
These announcements about our offerings are the result of decades of deliberate investments in engineering capabilities, emerging technologies, platform development, new product-led businesses, and an ecosystem of technology alliances. We are shifting from time-and-materials consulting to pricing and packaging based on client outcomes, focusing on shared objectives and risks, cost predictability, and AI-driven efficiencies to enable rapid transformation.
Here’s what’s available now:
New business challenges require looking beyond the immediate finish line. That’s how we arrived in this era and how we’ll be prepared for the next one, too. Deloitte is taking a long view on how we deliver client work, collaborating with organizations we believe in and investing in the technologies that will define tomorrow:
At the heart of Deloitte’s innovation engine is a global network of 250,000 technologists, 50,000 engineers, and 5,000 architects. They've worked on factory floors, in hospital systems, inside financial operations, and they know what succeeds and fails when deploying technology at scale. And they collaborate seamlessly with our ecosystem of alliances to bring clients the best solutions, faster. This cooperative spirit ensures that innovation isn't just a goal—it's how we work every day. When you combine deep industry experience with platform capabilities and strategic relationships, transformation becomes achievable at scale.
This is modern consulting: moving beyond advising, configuring, and operating to deploying products and solutions that deliver outcomes faster, with less complexity, and more certainty with continuous innovation built in by design.
Visit our FWD page to see how we can build the future together.