The consumer products and retail ecosystem is at an inflection point: shifting shopper expectations, margin pressure, and new profit pools are reshaping how value is created. To compete, consumer products companies should rethink how they work with retailers and wholesalers. Success will depend on deeper collaboration that drives growth, productivity, and new ways of working.
Achieving growth in today’s landscape requires a major change in how retailers, wholesalers, and suppliers collaborate and operate. Our recent Retail–CPG Commercial Collaboration Benchmark Study shows the intent is clear: companies want to collaborate 1.2x–2x more than they do today. Market leaders are building capabilities that boost efficiency while enabling more data-driven collaboration across the value chain. As a result, sales and commercial talent must evolve—combining digital fluency, advanced analytics, and stronger brand storytelling.
Deloitte’s Sales and Commercial Transformation solution brings these capabilities together, helping chief commercial and growth officers reimagine their organizations to accelerate growth, improve productivity, and build lasting competitive advantage.
“To win in constrained growth, CPG companies need commercial transformation that scales: value-chain data connectivity, sharper 4P and route-to-market decisions, and local execution—accelerated through collaboration. With modern solutions like ConvergeCONSUMER, we help clients unlock that sustained advantage.”
Drew Gaputis, Principal, Deloitte Consulting LLP
increase in sales opportunities
through targeted pricing and improved promotional strategies
lift in operating profit
by redesigning and implementing a new route to market
reallocation of trade funds
by identifying and removing inefficient investments