Indirect tax requirements can shift frequently, rapidly, and on a large scale. The sheer volume of data can challenge the most experienced tax organizations to avoid overpayment and underpayment. However, automating elements of the indirect tax process can help companies find opportunities to save money, time, and effort.
When it comes to indirect taxes, avoiding overpayment and underpayment have been persistent challenges. For example, companies can overlook taxes on inventory for sale, or retailers may pay taxes on items they plan to give away as part of a promotion.
Because tax functions may too often be focused on processing returns, organizations may frequently miss chances to identify refund opportunities and quantify and address potential overpayments. But tools powered by artificial intelligence (AI) and other leading technologies may help. Investing now in indirect tax technology to automate indirect domestic tax requirements may save your organization headaches and costs in both the short and long term.
Today, four trends are making indirect tax efficiency a complex and urgent challenge.
All of these factors are leading to an increased need for indirect tax technology that can help organizations efficiently and effectively manage indirect tax obligations. Two areas are of particular importance—ETL tools and cognitive learning solutions.
For all of these stakeholders, an organization should have clean and organized data, and be able to mine that data for insights—quickly. Let’s explore how to make it happen.
To make the tax function more visible as a business partner, it is important to build clear communication among stakeholders. A strong communication strategy runs across three types of stakeholders:
C-suites may want tax teams to spend less time on compliance and more time on driving business value. These tools can provide leaders with insight into tax and/or cash positions, quantify the risks and costs of inefficiencies, and create a clear business case for additional investment.
Internal control teams, auditors, and state tax authorities may at some point have questions about an organization’s indirect tax data. An organization needs to able to provide them with access to the right data in a streamlined way to address those questions or to clarify—or even rebut—their findings.
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Indirect tax is more complex than ever. Structural and policy changes are moving at a rapid pace. These swift legislative maneuvers vary by region and jurisdiction, making it more challenging for tax professionals to navigate.
Overcoming the data and stakeholder challenges tax teams face requires technology that can not only keep up with the evolving regulations and business needs, but can free up human resources for strategic, value-add work.
The business case for implementing the technology and cultural changes to address the challenges is clear. Articulating the business case may be somewhat daunting, but successfully doing so can help put an organization on a path to stay ahead of the curve.