Skip to main content

Controls Advisory and Implementation Services

Design and implement controls with AI, automation, and analytics

Today’s internal controls simply need to do more. Organizations are harnessing new technologies and ways of working for a more comprehensive view of compliance and associated risks. Deloitte’s controls advisory and implementation services use a risk-based approach to help companies modernize their controls to keep up with evolving standards and achieve better business outcomes.

The growing complexity of internal controls

Do you feel your organization is losing ground due to its financial controls? Are your internal controls becoming disconnected with other areas of your business? Maybe you feel over-controlled? As companies take on more digitally enabled functions, it’s critical to complement new business capabilities with a controls framework that supports effective and efficient compliance. And that framework still needs to provide a foundation to carry out day-to-day activities.

But modernization of internal controls comes with no shortage of roadblocks, including organizational silos, budgetary constraints, legacy operating models, absence of technical skills, and an often-overwhelming amount of enterprise data.

Financial leaders can take steps today to rethink and revamp their organization’s approach to controls and compliance by leveraging the game-changing capabilities of technologies like robotic process automation (RPA), artificial intelligence (AI), and data analytics. Doing so can help their organizations keep pace with organizational growth, evolving regulations, and cultural shifts while protecting business value and generating new insights.

Controls modernization focuses on helping organizations transform their internal controls programs using three levers:

  • Operating model optimization
  • Program enhancements and process redesign
  • Technology and automation

We focus on lowering the total cost of controls through the following:

  • Technology enablement: Put controls on the offensive, replacing control frailties with a smarter, faster, and more efficient end-to-end controls environment.
  • Deficiency remediation and targeted risk mitigation: Redesign business processes and implement internal controls to remediate known deficiencies. This also includes mitigating procedures and analytics to limit the exploitation of risks.
  • Internal control governance and compliance: We can aid in advising on design, implementation, and operation of financial and IT controls. This also includes facilitating control programs on behalf of management.
  • Internal control program optimization: Refresh and redesign internal controls to better and more efficiently address risks.
  • Testing execution: Leverage alternate delivery models to effectively execute testing or performance of controls on behalf of the first or second line of defense to confirm that controls are operating effectively.

Transformation assessment services and Assurance by Design

Whether it’s an enterprise resource planning (ERP) migration or an M&A transaction, significant business transformation initiatives come with significant controls implications. Our transformation assessment services can give executives and other stakeholders an enhanced view of their internal controls environment. We can also incorporate our Assurance by Design methodologies during large-scale transformations and IT system implementations, including the following:

  • ERP system implementation
  • Security redesign
  • Shared service center migration
  • Moving IT infrastructure into the cloud
  • Business divestiture or acquisition
  • Business changes resulting from new regulation
  • Digital transformation

We can help you conduct deep searches to identify potential issues early. With that foresight, you may be able to avoid costly controls-related delays, defects, and breakdowns that may otherwise surface later. Additionally, our Assurance by Design feature extends these services to the design and implementation of controls functions using digital tools and other leading practices to improve controls resilience and realize efficiencies upon launch. A typical transformation assessment related to a business event or change includes understanding and assessing the potential impact of the event and advising on the following:

  • Business processes and controls change
  • IT system scoping (new or modified systems)
  • Policy or internal control gap assessments
  • Automated controls updates, redesigns, or new implementations
  • Reports used in performance of relevant internal controls

Why Deloitte?

  • Deloitte takes a technology-driven approach to help our clients enhance their governance, risk management, compliance, and financial control security, quality, and inspection.
  • Our deep subject-matter knowledge and specialized experience allow us to provide significant insight into the process and hit the ground running.
  • We have an effective and efficient approach and demonstrated risk-based methodology that are focused on what matters.
  • Our innovative tools facilitate seamless coordination and drive effectiveness and efficiency.
  • We offer a flexible and scalable approach that aids the readiness assessment and reduces internal disruptions throughout execution.

Deloitte’s controls advisory and implementation services

Regardless of where your organization is on the internal controls spectrum, Deloitte can help you take the next step forward. We can help build your organization’s road map for enhancing the design and implementation of internal controls in a way that meets your current (and future) stakeholder needs.

Our integrated controls advisory platform is designed to help organizations change their approach to compliance from hindsight-intensive to foresight-leaning. We work with organizations to ingrain strong top-down governance while still managing the total cost of compliance. We can help your organization modernize and automate internal controls to help you truly understand the state of your business, drive insights, identify weaknesses, spot trends, and change behavior.

Taking full advantage of emerging technologies like robotics, AI, and advanced data analytics, our digital tools can help companies deliver meaningful business outcomes faster, with optimal return on investment. These tools are flexible and scalable. They can work across your controls footprint to help you address matters ranging from wholesale changes to specific pain points.

Our team can help you address a variety of internal control needs, including:

  • Controls modernization
  • Digital program management (Trustworthy AI™)
  • Digital testing and controls automation
  • Business and system transformation assessments with Assurance by Design

If you’re looking to address any segment of your controls environment, we can help your organization achieve its goals and better prepare for its future.

Digital program management (Trustworthy AI)

Successful digital transformation requires more than just adopting cognitive technologies, blockchain, advanced analytics, and RPA for internal controls. It requires governance and controls to make those adoptions quick and safe. Algorithms, AI, and cognitive computing bring new and potentially sizable risks. It’s vital that your organization stays on top of them. Enter digital program management and Trustworthy AI.

Digital program management helps organization understand, govern, and address potential trouble spots that leading-edge technologies present. Trustworthy AI, our six-part framework for AI ethics and integrity, provides overarching principles for AI governance, such as fairness and transparency. Considering them throughout AI development and implementation can help organizations innovate responsibly and better manage common AI-related challenges, including the following:

  • Fair and impartial use
  • Transparency
  • Responsibility and accountability
  • Safety and security
  • Reliability
  • Privacy

Digital program management measures risk across six categories: operational, organizational, regulatory, financial, strategic, and technological. We can help your team implement the processes, policies, and controls necessary to mitigate those risks, as well as the protections needed to operate safely on an ongoing basis.

With a framework that supports fair and trustworthy controls, organizations can create a more active governance environment to safeguard their organization’s reputation, build brand equity, garner new customers, and enhance employee retention.

Nexus Digital Nerve Center™ powered by CortexAI™

Looking to get more value out of your controls than strictly compliance? New, analytics-fueled controls can help you quickly and continuously monitor control performance.

Traditional control monitoring and testing approaches don’t always operate in the here and now, often missing dormant control issues that can surface several months down the line. And without standardized controls across the enterprise, organizations can’t measure the effectiveness of their controls or handle operational frailties that pop up along the journey. It all leaves room for unnecessary fraud and expense challenges.

Our Nexus Digital Nerve Center™ is a suite of innovative digital services designed to transform the management and optimization of your organization’s risk monitoring and controls program, powered by the CortexAI.™ platform. Advances in technology propel the discipline of risk management and controls, changing the game from the pursuit of what’s necessary to the art of what’s possible. When you empower human intelligence with the right mix of artificial intelligence, technology, and digital processes and controls, you elevate the work of your best and brightest. This allows you to keep your finger on the pulse of the business and to anticipate the opportunities and challenges around the corner. Find out why Deloitte is recognized as a Leader in the Gartner® Magic Quadrant™️ for Data and Analytics Service Providers 2022.  

Contact us

We'd like to hear from you.