Generative AI (GenAI) has the potential to transform legal functions by freeing legal executives and their teams to spend more time on strategic and business-oriented work. How? GenAI excels at many of the more time-consuming tasks for lawyers; reducing the time they dedicate to those tasks allows CLOs to focus on adding value in the areas where their specialized skill set is most beneficial.
Many CLOs see the benefits of these advancements. In the 2024 CLO Strategy Survey, 93% of respondents reported they believe GenAI has the potential to bring value to their organizations;1 legal/compliance and risk functions ranked second only to technology functions for areas of the business most actively pursuing opportunities to implement GenAI.2
GenAI tools are better at some tasks than others and understanding where GenAI can be used for the greatest impact is important when legal executives are looking to invest in new technology.
GenAI can be utilized at several points in the contract lifecycle including:
Research
GenAI can assist in finding on-point legal research and, once located, can summarize the contents and direct readers to the most important points. GenAI can also categorize and summarize the contents of non-legal documents, including unstructured data (spreadsheets, contracts, documents, invoices, applications data), and extract important information from that data to develop insights and valuable information critical to litigation as well as general business operations.
Reporting and key performance indicators (KPIs)
Once pointed at repositories containing relevant materials, GenAI tools can programmatically improve existing KPIs, create new KPIs, and establish forward-looking relationships among KPI metrics. Given the speed at which GenAI can process new data, reports and KPIs could be kept up to date more easily.
In addition to GenAI changing the ways in which legal functions get work done, opportunities abound for business functions to utilize GenAI. Legal functions should be called upon to investigate how these solutions can be implemented ethically and lawfully. The use cases below provide selected examples of how organizations can potentially enhance process efficiency, reduce cost, advance growth, accelerate innovation, and promote new discoveries through GenAI and are intended to serve as a starting point for brainstorming potential use cases.
For a deeper dive into specific use cases, please read The Generative AI Dossier.
Learn about other areas of Generative AI and how it impacts CLOs and their teams. From the basics to the more complex challenges, these resources are designed to help you navigate GenAI’s legal implications and risks with ease.
1 Deloitte, The 2024 Chief Legal Officer Strategy Survey, 2024.
2 Ibid.
3 Deloitte, “Enabling a better grid (Grid and Energy Efficiency Optimization),” The Generative AI Dossier, 2024, pp. 50–51.
4 Deloitte, “The next era of market analysis (Predictive Trading Algorithms),” The Generative AI Dossier, 2024, pp. 71–72.
5 Deloitte, “Code assist for developers (Augmented Developer),” The Generative AI Dossier, 2024, pp. 21–22.
6 Deloitte, “Business intelligence at your fingertips (Enterprise-wide Data Search and Access),” The Generative AI Dossier, 2024, pp. 57–58.
7 Deloitte, “Marketing content assistant (Content Generation),” The Generative AI Dossier, 2024, pp. 9–10. See also, e.g., Anna Anisin, “Generative AI for content creation: How marketers can use it,” Forbes, August 17, 2023. (A recent research study found 73% of US marketers stated their organizations had used Generative AI tools.)
8 Deloitte, “Unlocking the cures (New Drug Discovery/Generation),” The Generative AI Dossier, 2024, pp. 110–11.
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