Most Workers See Need for Greater Balance Between Tech and Human Skills: Press Release
The big picture:
Deloitte’s latest external marketplace survey highlights a possible critical imbalance in corporate learning and development programs. While some companies look to upskill employees in key technologies, the importance of enduring human capabilities like divergent thinking, emotional agility, and resilience is often overlooked.
The imbalance:
Survey scope:
Participants: 1,000 full-time US professionals.
Focus: Worker perceptions of corporate learning and development programs and the skills they need.
Among the survey findings:
Key insight:
“Organizations that overemphasize technical training at the expense of enduring human capabilities — like divergent thinking, emotional agility, and resilience — could end up impeding innovation and leaving employees ill-equipped to lead teams, adapt to market opportunities, and fully harness the potential of technology,” said Anthony Stephan, chief learning officer, Deloitte US. “Technical and human skills are symbiotic, which is why leaders should take a ‘Yes AND’ approach — for the investments they make in tech skills, developing an equally exciting and critical human skill experience.”
The bottom line:
Deloitte’s survey underscores the importance of a balanced approach to corporate learning and development, integrating both tech and human skills to prepare employees for future challenges.
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