What trends are top of mind for retailers today? Each quarter, we’re diving into emerging retail and consumer trends and real-life examples of how these trends are playing out in the market. Check back for our latest insights to help you navigate the rapidly evolving retail industry.
Retail is rapidly moving away from shoppers manually searching and comparing products toward shoppers delegating those decisions to AI assistants. In this report, we explore how LLMs are changing the role of retailers and how companies can navigate this new era of online shopping.
Learn more about three key AI trends:
Over the past holiday shopping season, total YoY retail spending growth exceeded expectations, both online and in-store. But what’s really behind holiday growth? Unpack the disconnect between sentiment and spend.
Learn more about three timely trends in the marketplace, from the rise of omnichannel shopping to the humanization of pets fueling a new economy, and the ascent of private-label brands as trusted staples, each fueled by Gen Z consumers (born between 1997 and 2012). This young generation is not simply driving change but also redefining expectations across channels, categories, and experiences.
This report looks at the following notable trends:
As the trade landscape shifts with the introduction of new tariffs, retail and consumer goods businesses may face uncertainty related to cost, profit margins, and growing complexity across global supply chains. According to a study from SGB Media, some consumers are expected to react to anticipated changes: 30% of shoppers surveyed say that any price increase would cause them to shift spending habits, and 79% have pledged loyalty to brands that fully absorb the potential cost of tariffs.
To stay competitive, some companies are prioritizing two key strategies:
The retail and consumer products industries are navigating significant shifts driven by economic and consumer behavior changes. This report takes a closer look at three notable trends from the beginning of 2025:
While in-store shopping resurged during the 2024 holiday season, online was bolstered by key advancements in social media and AI.
This report explores four key themes:
In this edition, we explore how partnering with third-party commerce solutions across the customer journey can enable retailers to deliver a high-quality customer experience while fostering their own growth. The report further delves into:
In Q3 2024, the retail and consumer products industries are navigating significant shifts driven by technological, economic, and consumer behavior changes. This report examines three key trends that organizations will need to understand in order to adapt and thrive in this dynamic environment:
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