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Q3 2025 emerging retail and consumer trends

In this report, we explore new consumer shopping habits and brand preferences to help retailers navigate emerging industry trends.

In Q3 2025, the retail and consumer products landscape continues to evolve. This report uncovers three timely trends in the marketplace, from the rise of omnichannel shopping, to the humanization of pets fueling a new economy, and the ascent of private label brands as trusted staples, each fueled by Gen Z consumers (born between 1997 and 2012). This young generation is not simply driving change, but also redefining expectations across channels, categories and experiences.

Trend 1: Gen Z’s unexpected omnichannel approach

Though often labeled “digital natives,” Gen Z is the "most authentically omni-shopping generation”—blending digital discovery with a strong preference for in-person shopping.

Gen Z uses online social media marketplaces, such as Instagram and TikTok, more than any other, with 64% of Gen Z using social media to research products, and 35% of Gen Z using social media to discover products, almost 2x the rate of older generations. Furthermore, 33% of Gen Z uses online forums to learn about products, compared to 21% for non-Gen Z consumers.

Despite this digital fluency, almost 50% of total Gen Z spending is from in-store mass merchandise and grocery purchases and 73% of Gen Z shop in-person at least once a week, compared to only 65% of Baby Boomers.

  • Wegmans released an updated website and mobile app in April 2025 to integrate the online and in-person shopping experiences. The update allows users to track what they have already added to their cart while helping them navigate the store to find what else is still on their shopping list.
  • In the automotive industry, brands have started to offer virtual test drives, video reviews, and augmented reality car visualizations both online and in-person with digital kiosks. A survey of Cars.com users found that despite Gen Z often beginning their car journeys online, they still prefer to purchase cars at dealerships.
  • Princess Polly, which started as an online-based retailer, has opened a handful of physical stores in the past year. Courtney Dres, the brand’s chief merchandise officer, explained that this decision was based on customer feedback from those wanting to try on clothing in-store before making a purchase.

Trend 2: How the humanization of pets created a new economy

Imagine dining at a café where your dog gets a gourmet menu, or seeing friends throw birthday parties for their iguanas. The line between “pet” and “family member” is quickly disappearing as pets become integrated into every part of daily life—from personalized portraits to custom “catios” (cat-patios).

This humanization trend is driving a new wave of personalized, preventative health solutions for pets. People are not just caring for animals—they’re nurturing companions whose well-being mirrors their own. As a result, pet wellness is now managed with the same sophistication as human healthcare, reflecting a broader cultural shift in how we value and care for our pets.

Pet owners are spending heavily on their pets, sometimes rivaling their own personal expenses. With the global pet industry set to grow more than 45% over the next five years and exceed $500 billion by 2030, this shift reflects changing consumer behaviors and preferences towards organic foods and healthier products.

  • Freshpet is disrupting traditional pet care by offering refrigerated pet food made with human-grade ingredients, setting a new standard for quality. As a leader in the premium pet food market, the company continues its strong growth, reporting $975.2 million in net sales in 2024 - a 27.2% increase year over year.
  • Chewy, a popular retail marketplace for pet products, has further strengthened its reputation as an industry leader with its “Connect with a Vet” service. This virtual telehealth solution allows pet owners to chat live with licensed vets to address concerns about their pets’ well-being. Recently, Chewy announced that the service surpassed 1 million consultations- a milestone reflecting the growing demand for accessible, expert pet care.
  • Maven Pet offers the first subscription-based, veterinarian-recommended health monitor for pets. The integration of technology, data, and individualized care empowers pet parents to monitor their pets’ health in real time, shifting focus from reactive treatments to holistic, preventive strategies. As winner of Purina's 2025 Pet Care Innovation Prize, Maven received $25,000- highlighting corporate interest in early-stage innovation in pet care.

Trend 3: Store brands are the new go-to for customers

While private label brands are not a new phenomenon, they have been growing in popularity for years and are at their highest levels of adoption. In 2024, nearly every household (99%+) purchased a private-label grocery, health and beauty, or household items, despite private label products comprising less than 30% of each of these sectors. Overall, sales of private label products grew 4% from 2024 to 2025.

Unsurprisingly, one of the main drivers behind the adoption of private label products is their attractive price point. Private labels usually do not incur extraneous branding, marketing expenses, and store placement fees, allowing retailers to price their products more competitively than their name brand competitors.

The rise of private labels has erased the old stigma that “generic equals inferior.” Once viewed as the cheaper, less effective option, private labels now rival national brands so closely that 72% of consumers can’t tell them apart in side-by-side comparisons. In fact, 84% say they trust private label quality as much or more than national brands.

  • “Uniquify” products: Private labels erode traditional advantages by mirroring store-brand quality, reinforcing the perception that both are equal. National brands that differentiate through innovation or unique features are better positioned to stay ahead. For example, Oreo prides itself on the constant innovation and variety of flavors offered.
  • Strengthen customer relationships: Competing on shelf space isn’t enough. Traditional brands can win by deepening direct ties with consumers, building loyalty and offering experiences private labels can’t match. For example, Nike’s “Well Collective” lets members co-design with athletes, access exclusives, and join live Q&As—positioning Nike as more than just a footwear brand.
  • Leverage strategic partnerships: National brands could partner with retailers to launch or co-brand products in order to better compete with private labels (and even other national brands) for shelf space and customers’ attention. Brands such as Oak Essentials are seeing the value in doing so already.

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