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Our People

Hauora at the heart of our teams

Our shared values at Deloitte drive us to focus on holistic wellbeing, integrity, and inclusion. We provide tools and resources to support mental and physical health, fostering an environment where everyone can thrive.

Our shared values

Our shared values are at the core of each decision we make and how we act, guiding us to deliver impact where it matters most.

Arataki – Lead the way

We are not only leading the profession, but also reinventing it for the future. We are also committed to creating opportunity and leading the way to a more sustainable world.

Mahi Pono – Serve with integrity

By acting ethically and with integrity, we have earned the trust of clients, regulators and the public. Upholding that trust is our single most important responsibility.

Manaaki – Take care of each other

We look out for one another and prioritise respect, fairness, development and well-being.

Hāpai Tangata – Foster inclusion

We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation and helps deliver well-rounded client solutions.

Mahitahi – Collaborate for measurable impact

We approach our work with a collaborative mindset, teaming across businesses, geographies and skills to deliver tangible, measurable, attributable impact.

#WorkingWell – prioritising our people’s wellbeing

At Deloitte, we prioritise wellbeing to help our people thrive at work and at home. We offer a comprehensive range of tools and resources to support mental and physical health. To safeguard our people's health and safety, we closely monitor working hours and provide multiple channels for reporting behaviours and issues. These channels include Community Talent Leads, People & Performance, and the Deloitte Global SpeakUP hotline. We are committed to best practices in addressing any serious concerns related to health, safety, and well-being.

The Hauora Framework

This framework describes hauora (health and well-being) as a wharenui (meeting house) supported by four pillars. Each represents a different area of our health, and our connection to the whenua (land) forms the foundation. By nurturing and strengthening each of these areas, we can support our holistic health and well-being.

Kaimanaaki, Deloitte Wellness First Aiders

Our Kaimanaaki support those in their community who are affected by well-being challenges. They are trained by mental health professionals to assess the situation and refer the individual to the most appropriate form of support. Our Kaimanaaki add another layer of support for our people alongside their coaches, buddies, partners and People and Performance team leaders.

Mental health professionals

These external professionals consist of trained psychologists, counsellors and coaches who address more acute situations in a professional and confidential manner. Our people can access these professionals as needed.

The Employee Assistance Programme (EAP)

EAP is available for all Deloitte employees and their immediate family members. This programme provides access to a range of confidential support services, including rongoā Māori, all available through self-referral.

Empowering our people to excel

Our teams have access to a range of resources and opportunities to enable and empower our people to do their best work and be their best selves.

Taku Wheako

We want our people to feel empowered, to own their impact and professional development and to excel in their work. To enable this, we’ve developed Taku Wheako or My Deloitte Experience. These tools are designed to help our people feel connected to our firm’s strategy and develop an ownership mindset.

Coaching

Our coaching culture is designed to ensure our people have wraparound support throughout their career, enabling and empowering them to make a purposeful and unique impact in their professional lives.

Puāwai Time

Puāwai means to grow or bloom, and we’ve purposefully used this term to reset perceptions around ‘value add’ time. Whether it’s for Deloitte, our clients or personal development, Puāwai Time is how we plan and track the time we spend developing ourselves and our teams.

DXFlex

This framework helps our people create a better work/life balance and think flexibly about the hours they work. Whether it’s rearranging hours to fit in study time or planning to have an extended break from work, DXFlex is a collation of policies and guidance on how our people can make their time at Deloitte work for them.

CulturalFlex

We value our rich cultural diversity and the importance of significant cultural and religious events. CulturalFlex allows employees to substitute up to two Public Holidays each year for days that hold personal cultural or religious significance, ensuring everyone has the time to celebrate what matters most to them.

Building AI capability with care

Deloitte is accelerating AI fluency across the firm, helping our people build confidence and capability in using emerging technologies. Through onboarding and hands-on training, we’re embedding ethical use, human oversight and smart decision-making from the outset.

Our approach to safe and responsible AI use is grounded in Deloitte's Trustworthy AI Framework and the Generative AI Dossier. These principles guide how we approach accuracy, transparency and accountability in every AI interaction.

To bring these principles to life, we’ve developed the H.U.M.A.N. model. It supports everyday use by guiding our teams to make informed choices, verify outputs and maintain trust in AI. It’s a practical tool that embeds ethical use and human oversight in everyday work.

We’re also enhancing our internal systems with AI and enabling secure use of leading external tools, supported by our internal AI Governance Group. This helps ensure our approach stays safe, responsible and fit for purpose.

We’re committed to building AI capability with care, ensuring our people are equipped not just with tools but with the judgement to use them wisely. As we continue to evolve, we remain focused on deepening trust in AI, supporting responsible innovation, and helping our teams lead with.

Our People, our communities

Our people and communities play a vital role in supporting the firm in fostering a welcoming and inclusive environment for all. We want everyone to feel they can be themselves and thrive at work – it’s why we developed our ALL IN strategy, which focuses on equity, inclusion, and diversity within Deloitte.

We celebrate the richness of our diversity through a series of internal communities, including Hourua Pae Rau (our Māori peoples community), Pås Peau (our Pasifika peoples community), StandOUT (our LGBTQI+ rainbow community), and the Deloitte Asian Network. These communities help foster connection, inclusion, and cultural pride across our firm.

Throughout the year, we come together to recognise and celebrate a wide range of cultural and community events. These include Eid, Chinese New Year, Diwali, Matariki, Lunar New Year, Holi, Te Wiki o te Reo Māori, Pacific Language Weeks, Pride, and many more. These moments are an opportunity to honour the identities, stories and traditions that shape our people and our workplace.

Celebrating our Women in Tech

Our Deloitte Women in Technology community actively creates space for connection, learning, and development through events, mentoring, and training. It is a group of dedicated people looking to connect, build capability and skills, and give back in community spaces.

This year, the group has continued to help our people build confidence, grow capability, and feel supported in their careers.

Activities regularly hosted by the community include morning teas, speaker sessions, reverse mentoring, working with schools to inspire girls into tech careers, community awards and masterclasses focused on areas like generative AI and cultural frameworks. These are designed to be practical, inclusive, and open to all genders.

This support is helping more women step into leadership, grow their influence, and build careers in emerging areas of tech. And the impact the community is having is increasingly being recognised beyond Aotearoa: several of our team members were acknowledged through the annual Deloitte Asia Pacific Women in Technology Awards. These awards celebrate the contributions of women, allies, and teams across the region and highlight how diverse perspectives are shaping the future of technology.

We’ve been building STEM pathways, strengthening the tech ecosystem to grow the capacity and capability of girls and women in tech, aligned with our WorldClass commitments. This year we proudly supported and hosted SheSharp’s 10th anniversary, an organisation that challenges misconceptions about the tech industry and empowers the next generation of women to pursue STEM careers through events, networking and career development opportunities. We have also been proud sponsors of TechWomen and their ShadowTech initiative for the last three years.

Our Women in Tech community continues to support this momentum by creating opportunities for our people to connect, learn, and lead.

Real-world finance in the classroom

We’re proud to see our people contribute in ways that support learning and capability across Aotearoa. A great example is Brad Sherman, Associate Director in our Strategy, Risk and Transactions team in Hamilton.

For the past two years, Brad has been an Executive Fellow with the University of Waikato Business School, teaching corporate finance in the Executive MBA programme. He leads the finance component of the Financial Analysis and Performance paper, bringing real-world experience into the classroom.

The engagement came about after Waikato University saw a need for real-world industry-derived examples and teaching to complement academic papers.

Drawing on his work at Deloitte, Brad helps students connect financial theory with the realities of business decision-making. His sessions blend technical insight with practical application, tailored to professionals balancing study with full-time work.

This kind of contribution reflects how our people share their knowledge in meaningful ways, helping others grow and apply thinking that drives progress.

“I’ve always loved sharing knowledge to help others. A big driver for me was to show future business leaders how to avoid common pitfalls in financial decision-making that we often see in practice. I do this by teaching the building blocks of finance and then show practical application.”
Brad Sherman, Associate Director, Strategy, Risk and Transaction, Deloitte New Zealand

By Women for Women

Louise Aitken brings her leadership to life in both business and the community. As a co-founder of Women of Pōneke, she helps create space for wāhine across Wellington to thrive. The collective fosters connection, growth and intergenerational empowerment, grounded in the kaupapa of: Me. We. Pōneke.

Women of Pōneke is a welcoming, down-to-earth community where wāhine support one another through shared purpose. Quarterly gatherings filled with inspiration and kōrero have grown the group into a 1,000-strong network in Te Whanganui-a-Tara, Wellington. With plans to continue to grow and become a registered charity, even more wāhine will be able to connect, contribute and lead in their communities.

Louise’s involvement reflects the kind of purpose-led leadership Deloitte encourages, whereby professional expertise is used to uplift others and strengthen communities. As a Partner focused on sustainability and impact, she brings the same values to her work and her volunteering: inclusion, resilience, and a belief that leadership is most powerful when shared. 

Expanding horizons

Early on in her finance career, Florence Arke found herself wrestling with a fundamental question: in a world of finite resources, how can our environment go undervalued by so many?

Seeking a career that could help her bridge the gap between economic theory and real-world environmental outcomes, Florence joined Deloitte Netherlands and began working alongside sustainability experts to support clients in planning for environmental impacts.

The Deloitte global network fosters collaboration and knowledge-sharing across countries and industries. After Florence connected with Louise Aitken, Sustainability & Climate Partner at Deloitte New Zealand, she jumped at the opportunity to expand her expertise beyond Europe.

ALL IN – diversity and inclusion at Deloitte

We believe that an inclusive culture, underpinned by respect, provides the foundation for a diverse and vibrant organisation. We also understand that providing this workplace environment for all our people is a long-term commitment. Diversity requires deliberate action when it comes to the way we work. Whether through embracing the power of allyship or by making our processes more inclusive, we are taking clear and consistent action to achieve our aspirational diversity goals.

Here’s how we’re taking action:

Working towards gender balance

Deloitte New Zealand strives to achieve equal gender representation across our organisation. We are committed to our approach to closing the gender pay gap with initiatives that focus on gender parity, addressing the parenting penalty and continuing to ensure pay equity is achieved.

We have set aspirational goals and developed consistent initiatives spanning the entire career life cycle – from recruitment, promotion and succession processes to mentoring, sponsorship and agile working.

Fostering LGBTQI+ inclusion

At Deloitte New Zealand, we want everyone to feel they can be themselves at work, without fear of discrimination or prejudice. The Deloitte New Zealand StandOUT community is a network of people who are passionate about creating a workplace that embraces and celebrates diversity and people of all sexual orientations, gender identities and sexual characteristics.

We want our LGBTQI+ people to feel confident in being who they are and empowered to thrive within Deloitte and within the communities Deloitte serves. Our people support the rights and well-being of their LGBTQI+ colleagues. Allyship is not just passive support, but part of our everyday actions – visibly and vocally supporting LGBTQI+ people inside and outside of Deloitte.

Supporting mental health

Deloitte New Zealand believes supporting mental health is a critical aspect of inclusion and is working to address the stigma around mental health that still too often exists within society. Our #WorkingWell initiative delivers a framework to help our people navigate their well-being, while our Kaimanaaki team is a group of dedicated Deloitte individuals trained and equipped to signpost our people to the right support with empathy, discretion, and sensitivity.

We recognise the importance of our people knowing where and how to seek support when they are experiencing mental health challenges, and being comfortable that they can do this without fear of stigma. Our Hauora Placement framework is designed to help people have quality conversations about well-being, as well as plan and take action to access both internal and external support services through our Employee Assistance Programme (EAP) and mental health professionals.

Fostering racial and ethnic inclusion

Deloitte New Zealand stands against systemic bias, racism, and unequal treatment. We take our commitment to the Treaty of Waitangi seriously and our responsibility to listen, learn and lead the change we wish to see in Aotearoa.

Within our organisation, we continue to drive local initiatives to increase ethnic minority representation, through our scholarship programmes for Māori and Pasifika and via recruitment, learning and development, career progression and mentoring. Our Specialist Services, including Hourua Pae Rau, Pås Peau, and the China Services Group teams, work closely to develop our Māori, Pasifika and Chinese communities through supportive partnerships and meaningful collaborations.

Supporting people with disabilities

At Deloitte New Zealand, we are building an environment where people with both visible and invisible disabilities can actively and fully participate and demonstrate their abilities in the workplace and society. We are cognisant of the benefits of neurodiversity and actively seek to harness the benefits of our people’s diversity of thought.

We launched the Deloitte Asia Pacific’s Accessibility and Inclusion initiative to help ensure our recruitment processes do not exclude people with disabilities or who are neurodiverse, so we can tap into this diverse talent pool and enable this segment of our community to fulfil their potential. Through our commitment to this initiative, Deloitte will foster awareness-building, coaching and education programmes to enable professionals with disabilities to reach their full potential at Deloitte.

Promoting allyship

Our shared values at Deloitte New Zealand include Manaaki (to take care of each other) and Hāpai Tangata (foster inclusion). One of the ways we bring these shared values to life is by promoting allyship. This means visibly and vocally standing up for the rights of others, addressing bias and unacceptable behaviour, and encouraging people to use their voice to effect change. It is a long-term commitment to advocate for others.

Making an impact that matters

Guided by our purpose to make an impact that matters, we work with our clients and our communities to turn ambition into outcomes that strengthen businesses, empower communities and create lasting value for New Zealand.

Business

Explore Deloitte New Zealand’s services, initiatives and partnerships driving transformation and growth. From technology to cultural confidence, see how progress is shaping a stronger business landscape.

Environment

Discover our efforts to reduce emissions, protect biodiversity and accelerate the shift to a low-carbon economy, building resilience for generations to come.

Social

We work with clients and communities to create impact together, supporting initiatives that help rangatahi into employment, build local capability and grow more inclusive opportunities across Aotearoa.

Governance

Strong governance shapes strong futures. Discover how collaboration and transparency are driving progress on sustainability, ethics, and business resilience.