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Health & Human Services

At Deloitte we bring innovative yet practical solutions to navigate this vastly complex market—to protect and provide better outcomes for communities, through programmes to assist with social welfare, unemployment or family care, in addition to physical and mental health. 

Our depth and breadth of health care industry and public sector experience, our collaboration with strategic alliance partners and our research-based business and clinical insights help health agencies solve today’s toughest problems and strengthen community and national health outcomes. 

Helping create a living system that works for all

Good health is the wealth of Aotearoa. It enriches wellbeing, which positively impacts whanau and communities. Our extensive industry experience, differentiated market research, and an unwavering commitment to Pae Ora (healthy futures) give us a comprehensive understanding of the opportunities and challenges of the changing healthcare ecosystem.

At Deloitte, we’re rethinking New Zealand’s approach to health to achieve equitable, sustainable outcomes for current and future generations. Our Health Practice ‘helps people to help people’ make impacts that matter for patients, whanau, and the community. We are 100% locally owned and operated by local partners. Our people work with the health sector to deliver a system focused on the health and wellbeing of patients and whānau at the centre of care.We leverage our global expertise, local capability and experienced thought leaders to champion change and respect diversity across six key health areas.

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With the increasing demands and expectations of our health system it is important that we are intentional about the strategies, priorities and decisions that will deliver our future health and wellbeing for Aotearoa. Through our global thought leadership and co-creation with executives, clinicians and whānau we help leaders re-think how we design regenerative impact and outcomes. Our expertise in system performance, improvement science and ‘hands on’ implementation help to deliver the transformative interventions from needs analysis, strategy, commissioning and performance improvement.

Our services includes Leadership Development and in particular Clinical Leadership through our Change Collaborative programmes. We also provide Workforce Development, Organisational Design and Change Management services. A key area of focus that is emerging in Health is strategic Workforce Planning and the Future of Work​​. Operationally, we also assist with Employee Experience, Health & Safety and Wellbeing.

Brings together our broad array of Technology Capabilities for disruptive thinking and Transformative Change in health delivery models. We anchor our strategies around Equity by Design, as well as Smart Investment choices that create sustainable infrastructure. This supports the Future of Health and consumer empowerment.

We can help organisations develop their Cultural Capability and competencies, whilst also measuring and designing for equity, Pas Peau for Pacific Health as well as Pae Ora and Te Tiriti are core teams focused on Pacific and Māori people in particular. We also help address Māori and Pacific Workforce capabilities and help the Health system extend into the broader Social Determinants of Health (e.g. Housing, Education, Social).

Change is relentless and rapid. With the sheer volume and complexity of data, new technologies, regulation, automation, cyber threat and climate change, new challenges are continually emerging.  Our Risk Advisory practice supports organisations to build trust, demonstrate resilience, and promote confidence by ensuring strong risk management (including third party risk management, effective reporting and monitoring and managing cyber security risk).

We help create well-being dividends that reflect Hauora principles and make a sustainable impact. Environment Sustainability, Hospital Activation and Building Infrastructure for Good, are key service line collaborations. We also assist clients with their capital and business case planning, as well Finance Operations through Virtual CFO services.

Explore the Life Sciences & Health Care industry

Explore the Government & Public Services industry