Reflecting on our journey

At the heart of our operations is a deep understanding of our clients' needs. Our commitment to making an impact that matters guides us in supporting our clients to build resilience, improve governance, and enhance operational efficiency. Despite market challenges, our journey this past year has been marked by innovation and collaboration.

Our technology solutions drive digital transformation and deliver value to our clients' businesses. Our strategic partnership at Techweek showcased the transformative potential of Generative AI in revolutionising business operations and enhancing customer experiences. Trust and transparency are critical in this rapidly changing technological landscape, especially for the financial services and health sectors. Insights from the FinTech Pulsecheck report highlight the evolving landscape of data, privacy, and fraud protection. While these changes may seem daunting, it's important to recognise the future benefits they bring to our clients and society as a whole.

Our Climate and Sustainability services team has been instrumental in guiding clients as they shift to a low-carbon economy. ESG reporting has become a key concern for our clients, with a growing emphasis on sustainability, social accountability, health, and social equity alongside ethical business practices. A great example of this is how the new GreenSpace Tech is helping our clients achieve their environmental goals.

Collaboration is at the core of everything we do. Our extensive network of alliance relationships includes some of the most respected names in the industry. These alliances enable us to co-create innovative solutions that drive significant environmental and operational benefits. These partnerships allow us to tackle challenges more effectively, ensuring exceptional value and outcomes for our clients.

Our commitment to social investment is unwavering. We invest significant time and resources into programmes and initiatives that focus on education and skills development, address inequity, create access to new opportunities, and foster inclusivity. Signature initiatives like Deloitte Grow focus on developing an entrepreneurial mindset, while Women+ in Cyber and ShadowTech advocate for women in tech, with both programmes highlighting future pathways and possibilities for young Kiwis.

The remarkable impact we've made this year would not have been possible without the dedication and resilience of our team. We prioritise wellbeing by providing support and flexibility through our initiatives. Coupled with targeted coaching and professional development, we enable our people to excel in their careers and deliver impact every day.

Together, we can achieve remarkable outcomes and contribute to a more prosperous and sustainable future. This report is a testament to our collective efforts and the positive impact we can create when we work collaboratively and innovatively.

Ngā manaakitanga,

Mike Horne