Message from leadership

This has been a year of challenges for many around the world—from rising geopolitical tensions and multiple conflicts, uncertainty in key economies, and the imperative to address climate change, to the need to transform in response to rapid advancements in areas like artificial intelligence (AI).

These are complex challenges that no organization can solve alone. However, as we collaborate with business, governments, nonprofits, and innovators, we see reason for optimism. We’re reminded how together we can make progress on some of the most critical, complicated matters.

Shaping technology-led transformations and sustainable growth

It is time for organizations to make important decisions around integrating new technologies, evolving their operational models, adapting to regulatory changes, and planning their workforce strategies. The decisions made now by leaders in business and government around the world are likely to ripple across society for decades to come. In critical areas like AI and sustainability, the actions that leaders take could lead to a range of outcomes—net job growth or job losses, greater global cooperation or increased geopolitical tension, and broader economic opportunity or widening inequality. We believe we all have a responsibility to help steer these dynamics in a direction that will create a more sustainable environment in which all can thrive.

Deloitte is leading the way, helping clients refine and scale trusted Generative AI (GenAI) solutions through Deloitte’s global GenAI incubator network, while also using AI-powered tools to enhance our people’s experiences of work and transform the way Deloitte serves clients. And we are working with organizations to advance their climate-led transformations, as we accelerate toward Deloitte’s net-zero by 2040 goal. Throughout this report, we share how we are working around the world to take positive action and make meaningful progress with purpose.