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Our joint capabilities. Your trustworthy AI.

GenAI has the power to transform businesses, but it needs to be built on trust.

Let's progress with confidence.

It's time for Trustworthy AI

As adoption of Generative AI (GenAI) increases, organizations will face more complexity in ensuring its output can be trusted. While use cases are developed and new business models created, organizations will need to consider governance, ethics, resilience, privacy, security, legal and contractual obligations, as well as alignment with company values. Giving employees and customers confidence that the AI can be trusted will be paramount to its adoption, so these considerations need to be baked into the design phase.

As your GenAI journey evolves from the experimental stages to scaling the technology and reshaping your business model, a number of key considerations should be made to enable the successful adoption and responsible use of the new technology. From legal and regulatory obligations, to ethics, safety and security, the Deloitte Trustworthy AI framework helps you to minimize risks and optimize the GenAI potential in a safe and secure way. Using controls, guardrails and training, you can equip the organization to adopt new technology safely, securely and compliantly. 

What makes AI trustworthy?

Building on the collective experience of lawyers, developers, data scientists, risk and control specialists and machine learning engineers, we have developed a comprehensive but easily understandable framework for Trustworthy AI. It outlines the essential criteria that AI systems must meet to earn your trust. Whether you are focused on enhancing AI quality, complying with upcoming regulations or adhering to standards, these universal guidelines are invaluable for AI practitioners and leaders alike.

Private

User privacy is respected, and data is not used or stored beyond its intended and stated use and duration; users are able to opt-in / out of sharing their data.

Transparent & Explainable

Users understand how technology is being leveraged, particularly in making decisions; these decisions are easy to understand, auditable, and open to inspection.

Fair & Impartial

The technology is designed and operated inclusively in an aim for equitable application, access, and unbiased outcomes.

Responsible

The technology is created and operated in a socially responsible and sustainable manner.

Accountable

Policies are in place to determine who is responsible for the decisions made or derived with the use of technology.

Robust & Reliable

The technology produces consistent and accurate outputs, withstands errors, and recovers quickly from unforeseen disruptions and misuse.

Safe & Secure

The technology is protected from risks that may cause individual and / or collective physical, emotional, environmental, and / or digital harm.

Organizational Readiness

We help clients with preparing their organization and processes for Generative AI and its seamless integration, so it can be trusted. From understanding AI ethics and regulatory implications to developing a clear AI vision and strategy. Our teams can advise on setting up robust governance structures and managing change within the context of industry-specific, legal and ethical considerations.

Technical Foundations

AI quality is at the heart of sound AI development and use. Strong technical foundations are essential to build AI confidently and to apply the technology effectively. We help our clients to master the full spectrum of quality considerations - data management, model development & testing, cyber security, MLOps, monitoring, issue logging and resolution – supporting both quality risk management and compliance.

Legal & Compliance

We guide our clients through the complexities of AI regulation with gap analyses, support for EU AI Act conformity declarations, and robust documentation and reporting processes. Additionally, we offer specialized legal assistance on issues such as intellectual property, data privacy, and policy formulation to provide full confidence and help to prevent penalties.

Trustworthy AI benefits your business

Our thinking