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Insurance Consulting Services

Helping insurers shape the industry of the future

The insurance landscape is rapidly evolving as insurers struggle with issues such as driving profitable growth, meeting customer expectations, and leveraging data effectively. Our insurance management consulting team stands ready to help clients shape the future of the industry and define, build, and operate solutions that address their most pressing challenges.

Navigating the Turbulence

Addressing Performance Challenges with Policy Admin Systems for Commercial Insurance Carriers’ Underwriting Transformation

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Featured insights for insurance strategy consulting

Insurance Technology Trends of 2025

AI is causing a digital transformation in the insurance industry. Are you prepared? Read our guide for the top six trends of 2025.
About Us

Reinventing Insurance Customer Experience for Loyalty

OEMs facing eroding loyalty. Learn how collaborating with insurance companies on the customer experience journey can deepen engagement.
About Us

Life Insurance and Annuity Trends

A shifting paradigm in the life insurance and annuity landscape
Analysis

Pay by Bank - An emerging payment option to disrupt the e-commerce experience in the US

This paper explores Pay by Bank, an emerging payment method in detail, focusing on potential growth drivers and the key implications for payments value chain participants (consumers, banks, card networks and payments processors) as it gains traction

How to walk the talk by treating insurer data as a strategic asset

Deloitte insurer survey and interviews show the importance of using insurance data and analytics as assets to innovate, differentiate, and achieve sustainable growth.
Article

Closing the gap in US retirement savings

The pandemic catapulted awareness about the need for short-term and long-term savings.

How to reinvent the small-business insurance market for a digital economy

Survey indicates pandemic may have accelerated shifts in buyer preferences for a wider array of coverage, service, and distribution options.
Article

2025 insurance M&A outlook

How did insurance M&A activity play out in 2024, and what can we expect in 2025? Dig into the details with our 2025 sector outlook series.
Perspective

FP&A and Actuarial Integration for Insurance Companies

Our recent analysis offers tips on how to integrate FP&A and actuarial functions at life and annuity insurance companies.

Digital Insurance Ecosystem Transformation

Learn how a connected digital ecosystem can help group insurance carriers outpace their competitors.
Perspective

Preserving the human touch in insurance claims transformations

As insurers let enabling technologies such as artificial intelligence handle an increasing share of claims, companies should enhance the capabilities and broaden the roles of claims professionals to reap the benefits of advanced tools while maintaining personal engagement at moments that matter.
Article

Insurers can unlock human potential while investing in digital

Why now is the right time for the insurance industry to simultaneously invest in technology and people

Policy administration system transformation

Core growth strategies for insurance companies

The rise of the exponential underwriter

Leveraging a convergence of data, technology, and human capital to transform underwriting in insurance
Article

Implementing an LDTI compliance solution that drives long-term business value

Insurance Product and Service Catalog Implementation

Driving profitable growth with a group insurance product and service catalog.
Perspective

Differentiating distribution to boost middle-market commercial insurance partnerships and production

Deloitte survey reveals preferences and priorities of agents and brokers based on insurer relationships
Article

Personal lines insurance: Finding profitable growth

Seven distinct strategic options to compete

FSI Predictions 2025

Deloitte's FSI Predictions reveals how emerging trends are impacting the future of financial services.
Collection

Providing insurance coverage for artificial intelligence may be a blue ocean opportunity

Providing risk insurance for businesses using AI could be a blue ocean opportunity for the insurance industry.
Article

Turbocharging the Specialty Insurance Market

How insurers can drive and sustain growth in specialty insurance
Perspective

Deloitte LifeTech Solutions

Providing technology services across several systems and solving marketplace demands with Deloitte LifeTech solutions

Insurance Growth Suite

Technology solutions accelerating the future of insurance

Center for Financial Services 2024 insurance outlook: Elevating industry's purpose

Insurers evolving to address changing operating environment and precipitate even greater societal impact

GrowthEngines

The marketplace is more volatile than it has been in decades.

Insurance consulting offerings

Get in touch

Karl Hersch

Karl Hersch

Vice chair and US leader | Insurance
+1 908 377 6365