The insurance industry is at a crossroads where opportunity collides with challenges like evolving customer and regulatory demands, rising costs, and a shrinking talent pool. To meet the challenges and seize the opportunities, digital transformation in insurance is imperative, but mainframes can struggle to support the advanced technologies required.
Once the lifeblood of IT, legacy mainframe systems now hobble the digital transformation needed to solve complex insurance industry challenges. Modernizing to a more technologically advanced environment can help. Mainframe modernization can enable access to next-gen capabilities like artificial intelligence (AI), cloud, and big data analytics—which can help optimize performance and compliance and accelerate digital transformation to spark innovation and power long-term growth.
A leading European insurer wanted to replatform critical mainframe applications to a Linux environment as part of a modernization plan. Working with Deloitte, the insurer used automation for legacy code refactoring, database and interface updates, and third-party tool replacement—which cut operating costs by 80%. The initiative also boosted agility, reduced reliance on mainframe talent, and delivered a lean, modern IT platform without business disruption.
Digital transformation in insurance can help organizations develop the agility and advanced capabilities they need to thrive in a dynamic, customer-centric future. Mainframe modernization can accelerate that transformation by enabling more personalized services, streamlining operations, and improving risk management. The result? Resilience, innovation, and competitive advantage, which turns tomorrow’s promise into today’s reality.
Anushri Anand, Deloitte Consulting LLP