First, CISOs are contending with a perception that AI is an easy button for efficiency and staff reduction, while the truth is, the use of AI is complex and must be thought out carefully. AI requires pristine data, a control framework, proper governance, a robust infrastructure, seamless integrations with existing systems, and a skilled workforce. It needs to be piloted and tested extensively. This rigor can make it difficult to meet the expectations of executives who want to see the technology deployed quickly.
Second, there is a plethora of product companies making bold claims about their AI capabilities, and it can be challenging and time consuming to navigate this overwhelming vendor landscape. Making choices can be arduous, especially when many products have multi-year life cycles.
There is also the cultural aspect. CISOs are dependent upon a willing and skilled workforce to deploy AI. These skills are in short supply, and few professionals have extensive AI experience. Additionally, some cyber professionals may be wary of the use of AI.
Finally, in highly regulated environments, vigorous control procedures can slow adoption. Regulators will likely want to understand the full scale of agentic deployment, including what access and entitlements each agent has.