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The importance of a reinsurance data management strategy

Six steps to leverage your data for maximum impact

Harness the full potential of a reinsurance data strategy. Advancements in technology and business intelligence—powered by data—are transforming the industry. Now reinsurance organizations can take a proactive stance on risk mitigation and capital management strategies. This paper shares six steps designed to set up a reinsurance data management program and process that is aligned across all stakeholders.

The first step may be the hardest

Although reinsurance portfolios are becoming more sophisticated, many are still managed using a combination of outdated technology and manual processes. From inconsistent historical data with seemingly unbridgeable gaps, to data that is dispersed in many locations or in unstructured formats, organizations are challenged to facilitate strategic decision-making.

As outlined below, you can begin to remedy this fractured approach with a six-step process that can help your organization mitigate risk, drive better outcomes, and drive profitable growth in the future.

The six-step process designed to build a reinsurance data management program

This group establishes the data standards for reinsurance and sets a charter that describes the overall data strategy, identifies how to source information, outlines roles and responsibilities, and explains the objectives and goals of the transformation. The success of this team is dependent on the institutional knowledge and experience of stakeholders from the business, corporate functions, and technology teams.

The data and analytics strategies are different yet synergistic: The data strategy is typically a high-level plan, whereas the analytics strategy usually addresses the specifics. The data strategy is intended to be a broad-based set of goals, measurements, and quality requirements established to answer the following questions that will feed into the analytics strategy:

  • What are we going to do, and how will we accomplish it?
  • What are the measures that we can and should establish for both internal and external parties?
  • What data can and should we source to meet those demands and measures?

The goal of the business case is to help stakeholders understand the cost/benefit of making a likely large investment in data and technology infrastructure. It will be incumbent upon the drafters to provide an honest assessment of the upfront costs weighed against the anticipated or defined benefits. While not applicable for every organization, this step will help build buy-in and support for any investments that are made.

A data governance model should unite and align the broader organization's data management and governance practices with the strategies set forth by the chief data officer and/or chief information security officer. It cannot be overstated how critically important this step is for the success of anything done from a data perspective. The efforts to be undertaken at this step differ when you have a data governance program defined and need to extend it to the reinsurance domain.

The quality of your organization's data is paramount from a transformation and regulatory perspective. Defining the standards and metrics for measuring data quality are critical for an enterprise data management program as these benchmarks can and should vary by domain, element, age of data, or other factors. Further, it’s not a one-and-done; Data quality analysis should be ongoing as your organization incorporates historical data elements that were previously managed manually using spreadsheets or disparate systems.

There are a number of ways for your organization to connect and store its reinsurance data. It typically requires a combination of tools, technology, and talent, however, this should be considered only after advancements and enhancements are made to the broader data infrastructure.

How Deloitte can help

Deloitte's reinsurance services are designed to bring together reinsurance, analytics, data, and finance to power business intelligence. We work with organizations, at any juncture, in the data transformation journey. Whether your organization is just getting started or needs to refine an existing reinsurance data program, we’d be excited to work with you.

Get in touch

Wallace Nuttycombe

United States
US Advisory Principal | Deloitte & Touche LLP

Wallace is the Financial Services Leader for Deloitte Advisory’s Finance and Controllership practice and co-leads Deloitte’s National Insurance Finance Transformation Practice. He specializes in transformative projects designed to improve financial integrity, risk management, compliance, and operational effectiveness and efficiency. With a focus on the Insurance Industry, Wallace has led numerous Finance Transformation and LDTI engagements for large multi-national insurance companies by providing business, financial, and process assessments, system integration support, and financial close acceleration. In addition, Wallace works with both ceded and assumed reinsurers to help them enhance the effectiveness and efficiency of reinsurance administration by implementing technology, developing proper processes, and controls, and conforming data to create accurate and timely financial and management reporting, reinsurance billings, and collections. Wallace understands the current insurance regulatory environment and has assisted with preparing responses and data requests from state insurance departments and other regulatory agencies. Prior to joining Deloitte, Wallace worked at a mid-size consulting firm. There, he assisted insurance companies to optimize claims processing, facilitate settlement distribution, and develop risk management strategies.

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