Operate with confidence and accelerate nCino adoption
How to win the final game in the nCino transformation journey
As banks navigate the transformation from complex legacy solutions toward a simplified commercial banking ecosystem centered around the nCino platform, it’s critical to manage the transition with the goal of being able to run the technology services efficiently and alleviate challenges left behind by legacy software. In this white paper, our professionals discuss how Deloitte’s nCino Operate solution can help banks deploy a leading-class service delivery model to maximize ROI and accelerate nCino platform adoption.
Innovating service delivery with Deloitte’s nCino Operate
How do you deploy industry-leading delivery capabilities to support commercial banking credit origination or treasury services? Download the report and explore how you can use the nCino platform to achieve its full business value.
Some key components of the nCino Operate approach
Based on leading practices from ITIL standards and our experience in nCino platform implementations, the “run the bank” model for delivering nCino Operate services revolves around four major building blocks that are critical to maintaining a sustainable environment:
Service expansion vs. service delivery
Transforming commercial banking services presents many challenges due to complex business processes, intricate technology integration architecture, and complex data structures for credit administration and regulatory consumption. While the nCino banking software platform enables banks to move most of the treasury onboarding or loan origination processes to a single, digital platform, many banks still struggle to realize the full potential due to several practical issues such as usability challenges, reliance on manual tasks, poor data quality, etc., based on how the platform was implemented. This calls for continuous improvement to the existing platform features and upgrading capabilities to enhance the customer and employee experience and improve operational efficiency. It is critical to manage the capability uplift and expand the services while continuing to support the platform for day-to-day operations.
Win the final game in the nCino transformation journey
The nCino commercial banking platform offers a flexible framework to implement business capabilities in a secure cloud environment. The platform enables organizations to fast-track transformation without having to custom build a solution in-house. However, the flexibility of the platform cannot guarantee success without a thoughtful design of how the final system will power day-to-day operations. Changing the system while operating the system requires a structured approach to managing the service delivery to avoid business interruption. With decades of financial services advisory, implement and operate experiences, and deep knowledge of the nCino platform, Deloitte’s nCino Operate solution can help banks deliver full business value to their internal and external customers.
See how Deloitte’s nCino Operate solution can help you transform your banking operations.
