EngineeringBeat: Accelerating mainframe modernization
Insights for the transportation and hospitality sectors
In a complex, swiftly changing market, digital transformation for improved agility and superior customer experience isn’t optional for transportation and hospitality organizations; it’s imperative. Mainframe modernization, which enables access to advanced technologies like cloud computing, artificial intelligence (AI), and Internet of Things is key for digital transformation.
Strategies to accelerate mainframe modernization
Despite the clear need to modernize, many airlines and hotels often hesitate due to concerns with operational disruption, lack of insight into legacy systems, and costs. To be sure, challenges with systems complexity, data security and compliance, and an unclear business case are real but not intractable. The right modernization strategy can accelerate digital transformation. Here are three strategies that can help:
How a global airline transformed its customer experience
The airline wanted to offer a “one-stop” shopping experience to its customers, but the complexity of its mainframe environment presented significant planning and implementation challenges. Leveraging Deloitte’s mainframe modernization solution, the airline substantially reduced the data discovery process days and leveraged Generative AI for quick insights into its systems, allowing it to focus on delivering new customer experiences and accelerating growth.
The time to modernize is now
The urgency for transportation and hospitality sectors to modernize legacy systems is critical. As markets evolve, the risks of inaction only grow. Companies that don’t modernize face operational inefficiencies, higher costs, and potential loss of market share. Though challenging, modernization offers enhanced customer experiences, better compliance, and reduced costs. The imperative to act is clear; the time to act is now.
Ian Plows
