Improving health care with global capability centers
The benefits of AI and machine learning in health care
Balance the growth of profitability while keeping cost of care in check. Our article shares details into how global capability centers (GCCs) can provide a 30%–50% reduction in facility costs through business process outsourcing. Discover new ways you can improve profitability and care using global business services for the health care industry.
Getting started with global capability centers
Global capability centers can help your organization unlock new possibilities and pressure test your decisionseventually helping you build a concrete strategy that positions your business for long-term success. With patients today expecting a higher level of services, the digital capabilities offered by global business services make it easier to achieve health facility needs by offering access to a larger talent pool and cost-effective technology.
In our experience, the recommended process toward your health care digital transformation starts by aligning your objectives to your business decisions. The three-step process is listed below.
Establishing health care GCCs
GCCs offer organizations the opportunity to bring digital transformation to health care. With the proper implementation businesses can achieve cost savings and open access to specialized talent, and drive innovation. With a clear vision of priorities and a thought-out road map, health care organizations can smoothly implement AI and machine learning into their business—and enable a brighter future. Discover how you can position your health care organization so it has the resources available to tackle the challenges of maintaining growth and profitability while providing care patients / consumers can afford.
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Endnotes:
1. Sara Siegel, “2025 global health care outlook,” Deloitte, January 29, 2025; https://www.deloitte.com/us/en/insights/industry/health-care/life-sciences-and-health-care-industry-outlooks/2025-global-health-care-executive-outlook.html, accessed May 5, 2025.
2. ANSR, State of Healthcare Life Sciences GCCs in India; https://ansr.com/wp-content/uploads/2024/04/State-of-Healthcare-Life-Sciences-GCCs-in-India-PDF.pdf, accessed March 27, 2025.
3. Nasscom Community, “Whitepaper - India's GCC Landscape,” November 27, 2024; https://community.nasscom.in/communities/global-capability-centers/whitepaper-indias-gcc-landscape#:~:text=Through%20SME-driven%20insights%20and%20data%20from%20cross-industry%20surveys%2C,companies%20eager%20to%20scale%20efficiently%20beyond%20financial%20constraints, to download report; accessed May 5, 2025.
4. ANSR, GCC Quarterly Landscape, March 2024.
5. ANSR, State of Healthcare Life Sciences GCCs in India.
