Employers have invested in more digital ways of working, but there’s little evidence these technology solutions are moving the needle on workforce productivity. By redesigning the virtual and hybrid workplace with humans at the center, organizations can improve the worker experience and deliver real business results.
In today’s world, digital tools are used to connect the complete workforce in a hyperconnected world where workers may affect market performance as much as customers do.
To go from looking digital to living digital, the workplace must be redesigned to operate in synchrony and connect all workers to those that they work with when, where, and how they need it—regardless of location, device, or time zone. Making the shift requires connecting worker experience to business outcomes. By putting workers at the center of design, it becomes possible to create a digital workplace that transforms how people collaborate, get work done, and ultimately do business.
Deloitte brings together strategists, experience and product designers to help our clients transform their workforce experiences.
In a growing digital world, the tech workforce is key to turning yesterday’s impossibilities into today’s accomplishments. However, the search to finding top tech talent is becoming a leading business challenge. Learn how leaders can build their technology talent strategies to enable digital transformation.
A robust digital workplace enables business outcomes and amplifies my workforce experience by augmenting my ability to do work, increasing my ability to collaborate across physical and digital places, providing insights and linkages to my organization’s mission, connecting me with the people I work with, supporting my growth and development, and enhancing my well-being and sense of belonging.
When it comes to digital workplace productivity, it’s one thing to understand the architectural elements. It’s another thing altogether to combine those elements into—something that is sound, durable, fit for purpose, and delightful to the user.
A robust digital workplace delivers on these criteria:
A maturity model is a way to measure progress of digital workplace improvement. It allows organizations to determine where they stand today and what changes they need to make to get to higher levels of performance.
The digital workplace maturity model has four levels of workforce experiences and technology capabilities:
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