Bridging the gap in ERP implementation

Deloitte Global interviewed 26 CFOs and finance transformation teams who recently launched ERP systems as part of broader finance initiatives. The in-depth discussions about their transformation journeys—including how they measured value and the lessons they learned—uncovered why many CFOs are not achieving the full benefits they expect from technology-enabled transformations.

Enterprise resource planning (ERP) systems are designed to help integrate and monitor business processes across functions. But the day-to-day task of implementing an ERP can expose the disconnect between the management of finance and IT.

How can CFOs resolve these misalignments and help IT invest in the right areas for finance?

Findings identified a common challenge. CFOs often set broad goals—like increasing time spent on analytics or improving business partnering—that are difficult to define and measure. Even when these goals are clear, they may be sidelined to meet go-live deadlines, with the system launch becoming the main milestone rather than achieving meaningful finance improvements.

In this edition of CFO Insights, we’ll draw on Deloitte Global’s findings to share the transformation goals that finance leaders can establish to help produce measurable and meaningful results, gaining the value they sought to achieve. Explore more about our findings and recommended goals by downloading the full article.