Talking points
If you’ve been following advances in AI (and who hasn’t?), it’s time to get ready for the next big leap. Meet agentic AI, an advanced form of artificial intelligence that can make decisions and perform complex tasks.
What does agentic AI mean for audit and assurance professionals? In this blog, we’ll explore this cutting-edge technology and how it may impact the audit process.
An evolutionary leap in audit technology
To appreciate this latest AI innovation, it’s helpful to review how it builds on previous AI advances. Over the past decade, earlier forms of AI—like machine learning and predictive analytics—began transforming business operations by automating routine tasks and delivering valuable insights. The arrival of GenAI accelerated this shift. GenAI empowered organizations not only to create content like text, images, and videos without the burden of machine learning, but also to generate ideas, perform natural language processing, and retrieve information from knowledge bases with remarkable speed and fluency.
Agentic AI marks a defining shift from GenAI. But what are those differences? It comes down to three key distinctions: 1) memory, 2) tools, and 3) planning and reasoning. These advancements shift AI technology from solo large language models (LLMs) to a more complex agentic architecture. This can enable auditors to experience an interconnected web of autonomous agents that execute advanced audit tasks with their oversight.
Unlocking the power of GenAI
For audit and assurance professionals, GenAI allowed major efficiencies in documentation review, drafting audit communications, and research capabilities. However, audit teams have found that stand-alone GenAI models cannot execute audit workflows; they can lose context, produce inconsistent outputs, and require substantial human oversight.
How AI agents change the game
Enter agentic AI—an emerging technology that may transform work by redefining human-AI collaboration. With agentic AI, experienced auditors would be supported by autonomous agents, allowing them to dedicate more attention to complex and judgment-oriented procedures. While auditors focus on risk assessment, evaluation of internal controls, and other management activities, these AI agents can use advanced reasoning to connect across diverse systems and independently execute complex, multistep audit processes.
By augmenting professional auditor capabilities with intelligent agents that can perform complex tasks, agentic AI enables a more effective relationship between human auditors and audit technology—one that leverages auditors’ specialized knowledge, judgment, and professional skepticism. This approach creates a new paradigm where human intelligence and artificial intelligence combine to deliver greater value in the face of an increasingly complex business environment.
“Enter agentic AI—an emerging technology that may transform work by redefining human-AI collaboration. With agentic AI, experienced auditors would be supported by autonomous agents, allowing them to dedicate more attention to complex and judgment-oriented procedures.”
—Will Bible
Omnia’s AI agents propel digital audit transformation
As the next step in Omnia’s evolution, Deloitte is integrating intelligent agent capabilities into the Omnia ecosystem. AI agents in Omnia function as digital specialists with defined roles. Each agent is designed to perform specific tasks, remember relevant information, and work alongside other agents in a unified system. Embedded agents within Omnia can automate tasks such as gathering and comparing data from diverse sources, managing complex project plans, and researching transaction fact patterns. Unlike conventional AI, which responds to requests based on fixed parameters, Omnia’s agentic AI operates in a much more agile and independent manner, offering:
As with all of Omnia’s AI capabilities, these agentic AI tools are developed in alignment with Deloitte’s Trustworthy AI™ framework, which embeds transparency and compliance throughout the AI life cycle.
What role can Deloitte play?
Over the past decade, Omnia has evolved, expanded its AI capabilities, and enhanced our auditors’ ability to meet fast-moving client challenges. To learn more, read our latest Omnia press release, visit our webpage, or contact your Deloitte representative. As always, feel free to reach out to me directly with any questions.
Will is a Audit & Assurance partner and digital transformation Officer at Deloitte & Touche LLP business. He leads audit transformation and is responsible for product development, technology adoption, and change management of innovative technology. Will played an integral role in the development of Deloitte Omnia, a technology platform that continues to transform how audit and assurance services are delivered globally. Since 2015, Will’s focus on digital innovation and transformation has included leading teams developing and deploying data science techniques, cloud technology, intelligent automation, and the application of generative AI to address complex business processes and deliver value through a high-quality audit. Prior to his transformation role, Will served large public utility engagements with diversified operations. He spent several years in Tokyo, Japan serving some of Deloitte’s largest financial services clients. Will is a licensed certified public accountant in Tennessee and is a member of the American Institute of Certified Public Accountants. He holds a Bachelor of Arts degree in Accounting from the University of Tennessee. Will enjoys live music and spending time with his wife and their two children.