Stan is a principal with Deloitte Consulting LLP, specializing in strategy implementation to improve clients' customer operations. Drawing on more than 16 years of cross-industry consulting experience, he brings both broad and deep functional and technical acumen with customer-facing processes and operations and contact center technology. Stan frequently helps to define customer strategies and to assess, identify, and sequence improvement opportunities for customer-facing functions, and leads holistic transformation across people, process, and technology.
