NextGen Operating Model Transformation
Meet change with agility
Accelerating technological advances. Changing customer expectations. Increasing challenges to sustain profits. Whatever the global market brings next, Deloitte’s NextGen Operating Model Transformation services empower you to adapt so you can respond quickly to the changing business landscape and achieve your strategic ambitions.
A new approach for a modern era
Today, realizing business ambitions and enabling strategies calls for a fundamentally different approach in the design of operating models. Deloitte's NextGen Operating Model Transformation offering takes a customer-centric and strategy-aligned view to address critical choices that affect your organization’s processes, people, service delivery, technology, and data design.
A new approach for a modern era
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Rapid design lab
This bespoke one-day lab experience is specifically designed to produce moments of impact, pushing the boundaries of what’s possible for your operating model. The day focuses on the most important aspects for designing a winning operating model, including the vision, design choices, aspirational customer journey, and service design blueprint.
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Operating model design
Design a target-state operating model, including navigating strategic choices around underlying capabilities to best execute on your business strategy and establish a road map for delivery.
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Proof of concept
Execute an iterative, agile testing and learning process to quickly identify what works and what doesn’t work on the road to implementing your NextGen Operating Model.
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Plan and implement
Construct an actionable plan for achieving and sustaining your NextGen Operating Model while managing the complexity of the services and capabilities you seek to offer.
Client stories
A winning operating model configures internal and external capabilities into an optimal design for an organization to meet its customers’ needs and achieve its business ambition and corporate social responsibility.
What makes the Deloitte approach different
Deloitte’s NextGen Operating Model Transformation services combine our market-leading design teams, steeped in industry experience, with dynamic accelerators. We co-create and implement target operating models in close partnership with clients, internal stakeholders, and ecosystem partners, employing rapid and iterative operating model refinement techniques.
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One-of-a-kind design
We have proprietary intellectual property to accelerate delivery and differentiate design to help industry leaders reimagine their operating model by using our rapid design lab, identifying new archetypes, and enabling capabilities.
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Unmatched accelerators
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Immersive labs
Drawing on our experience in hosting numerous executive workshops, we have created labs to help industry leaders explore new solutions, accelerate designs, breakthrough constraints, and align on changes needed to transform their business and operating model.
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Designed for success
Deloitte has unique capabilities, including our Center for Process Bionics and Deloitte AI Institute to help you achieve your target-state operating model.
Reimagine how you do business
Our NextGen Operating Model Transformation offering draws on the expertise of Deloitte’s Operations Transformation services. Grounded in deep industry knowledge, operational and technical acumen, Deloitte helps our clients reimagine heart-of-the-business operations with a laser focus on value-driven outcomes.
Explore our Operations Transformation servicesConnect with our team
Looking for a new way to meet the needs of today’s customers, embody corporate social responsibility, and achieve your strategic priorities? Get in touch with one of our NextGen Operating Model experts to discuss how your organization can arrive at an optimal operating model design.