Capabilities and services: Deloitte and IBM

Hybrid and multi-cloud

How we support you:

• Define, implement, and manage hybrid and multi-cloud strategies and solutions
• Reduce cloud migration and management complexity, streamline cloud operations, mitigate risk, optimize resources, and focus on ROI realization across cloud providers and on-premises systems

What we deliver:

• Multi-cloud strategy and operations
  • Scale and shift containerized workloads, applications, and demands across multiple cloud providers and IT landscapes with a frictionless, standards-based approach and a common multi-cloud platform leveraging market-leading Red Hat® OpenShift® containerization software
• Application modernization and legacy transformation
  • Evolve to the next generation of IT with a full suite of capabilities to modernize and cloud-enable mainframe applications, distributed web applications including technology roadmaps, incremental modernization strategies, cloud-native development, and more
• Public and hybrid cloud strategy and services
  • Leverage IBM’s expansive portfolio of cloud offerings—including core middleware that powers the enterprise and solutions for public, private, distributed, hybrid and multi-cloud deployment models

Data and AI

How we support you:

• Enable data-backed decisions, optimize your business outcomes, and free up your IT teams via analytics-driven and AI-enabled solutions and managed services
• Modernize your data infrastructure, reduce complexity, and get more out of intelligence reports

What we deliver:

• AIOps
  • Respond to and efficiently resolve common IT incidents, improve the reliability and performance of business-critical systems, and reduce technical and labor costs by infusing AI/ML into your IT operations (“AIOps”) with Deloitte-designed use cases and leading AI technologies
    
    
• DAPPER
  • Unlock continues business value from data & AI via a fully managed service—an analytics platform built to help you operate with simplicity, confidence, trust, and collaboration
• Deep Conversational AI (DCAI)
  • Capitalize on untapped insights across your enterprise by taking conversational AI to the next level with leading Natural Language Processing (NPL) capabilities that help you ingest and stitch together unstructured data into timely and actionable information
    

Cyber risk

How we support you:

• Secure your data, guard against breach vulnerabilities, and stay ahead of constantly evolving threats

• Develop and implement a broad cyber risk program, integrate IBM Security solutions where applicable, streamline and automate workflows and processes, and fully manage your security services

• Protect systems from unauthorized users, secure data in the cloud, and prevent gaps in security policies of other applications and in mobile work environments

What we deliver:

• Citizen Identity Access Management (CIAM)
  • Simplify access, reduce risk, improve user experience, and increase trust between your agency and constituents with simple and secure digital identity solutions for citizens
  • Read the Report: Many Services, One State—and One Front Door

• Modern Security Operations Center (SOC)
  • Determine your strategy for implementing and operating a SOC, including SIEM platform administration and maintenance to help you detect and respond to threats efficiently and successfully

• Privileged Access Management (PAM)
  • Take the first step to reduce and prevent ransomware attacks by managing, securing, and safeguarding your organizations highest-priority accounts with an automated solution that prevents access escalation, increases user satisfaction, and helps you to avoid extensive systems compromises

• Zero Trust
  • Simplify security management, improve end user experience, and leverage best practices and frameworks around data and identity as a foundation for a Zero Trust cybersecurity posture
    

Government and public services solutions

How we support you:

• Support the seamless modernization of your agency technology, processes, and operations across federal, state, and local governments

• Strategize, implement, integrate, and manage trustworthy, modernized, and impactful technology solutions and services that reduce complexity and improve citizen user experiences

• Empower your agency to transform in order to better serve constituents, accelerate change, and build a better society

What we deliver:

• Focused innovations that leverage various IBM and Red Hat on-premises, cloud, and open, standards-based technologies to help employees work more efficiently, constituents connect more seamlessly, and agencies run more intelligently

• An outcomes-led DevOps approach leveraging an engineered cloud platform and Red Hat OpenShift, designed to help organizations develop and launch new software quickly, easily, and frequently. Streamline development operations and workstreams, spin delivery capabilities up and down, and refocus IT teams

• Medicaid Management Information Systems modernization with HealthInteractive™ with a fully managed, cloud-based service that streamlines processes, reduces risk, and enables administrators and users with the healthcare information they need—while helping states meet regulatory requirements for Medicaid Enterprise System modularity

• State Health Insurance Exchange transformations with HealthChoice™ that connects state residents to high quality, affordable coverage via a Health Benefit Exchange (HBE) platform built on a platform that can be deployed on any cloud

• Unemployment claims management services with uFACTS™ by Deloitte that streamlines the integration and performance of unemployment insurance programs for states

• Next-generation state integrated eligibility services that improve the way governments determine benefits eligibility, deliver assistance, and interact with citizens in need

Enterprise asset management

How we support you:

• Digitally transform and proactively manage your physical enterprise asset management capabilities and processes with predictive maintenance and enhanced reliability

• Extend the life of your assets through improved uptime, real-time visibility, easy-to-schedule maintenance, and more—with a focus on keeping employees safe

What we deliver:

• Strategy and support across the entire asset management lifecycle from work management and planning, supply chain, health and safety practices, asset performance management, and more

• Deploy process assessments, IBM Maximo implementations and integrations combined with IoT and AI technologies, applications and cloud migrations, enhancements, upgrades, and extensions

• Accelerators and solutions to jumpstart your transformation, including asset tracking, drone asset inspections, voice assistants, ERP integrations, and more
  

Integrated workplace management

How we support you:

• Optimize your corporate real estate footprint, improve operations, and manage capital spend through transformative strategy and end-to-end digital capabilities

• Adapt your workplace and real estate portfolio operations to evolving workforce demands, real estate occupancy needs, increased maintenance schedules, and everchanging market and regulatory shifts

What we deliver:

• Purpose-built strategy and lifecycle management for large-scale corporate real estate transformations, including lease administration & accounting, space, facilities, and capital projects

• An integrated solution that captures your real estate, workplace, and facility maintenance programs in one, user-centric platform

• Comprehensive real estate and building insights, spanning the lifecycle of your real estate portfolio