Steve is the managing director of Deloitte's Consumer Industry Center, Deloitte Services LP. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data and evidence driven analysis.
With more than 20 years of experience within consulting and high tech, Steve is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.
Key insights about US consumers from Deloitte’s ConsumerSignals
Financial well-being held steady in July, signaling a pause in its month-over-month decline. However, broader trends remain downward (figure 1).
Expectations of higher prices in major categories like gas and groceries have steadily climbed through the year, possibly suggesting consumers are bracing for an ongoing cost-of-living squeeze (figure 2).
Despite the reported erosion in financial confidence, discretionary spending intentions have rebounded for three consecutive months (figure 3).
Notably, leisure travel—previously an area of strength in the post–COVID-19 pandemic recovery—has begun to cool, retreating after intentions reached a three-year high last month (figure 4).
However, other discretionary categories are seeing renewed interest from respondents, suggesting consumers may be selectively reengaging in nonessential spending (figure 4).
Steve is the managing director of Deloitte's Consumer Industry Center, Deloitte Services LP. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data and evidence driven analysis.
With more than 20 years of experience within consulting and high tech, Steve is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.