Steve is the managing director of Deloitte's Consumer Industry Center, Deloitte Services LP. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data and evidence driven analysis.
With more than 20 years of experience within consulting and high tech, Steve is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.
Key insights about US consumers from Deloitte’s ConsumerSignals
Deloitte’s financial well-being index slipped 4 points to 99.8 in November—and is also down 4 points year over year (figure 1).
The percentage of respondents expecting higher prices in major categories like gas and groceries continues to ease, but remains elevated compared with 2024 lows (figure 2).
Nondiscretionary spending intentions continue to climb while discretionary spending intentions remain well below 2021 levels (figure 3).
Spending intentions for housing, health care, transportation, and groceries are all on the rise, suggesting increased cost pressures on US households (figure 4).
Steve is the managing director of Deloitte's Consumer Industry Center, Deloitte Services LP. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data and evidence driven analysis.
With more than 20 years of experience within consulting and high tech, Steve is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.