Future of Consumer Business

Steve Rogers is the managing director of Deloitte’s Consumer Industry Center. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data- and evidence-driven analysis.

With more than 20 years of experience in consulting and high tech, Rogers is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.

Lupine Skelly is a manager at Deloitte Services LP’s Consumer Industry Center and serves as the retail, wholesale and distribution research leader. She brings more than 15 years of retail market research experience to her work of uncovering actionable insights into emerging trends across the retail industry. Her research focuses on consumer behavior and how it relates to key retail events (such as back-to-school and holiday seasons), helping business leaders understand evolving market signals.

Ryan is the research leader supporting the global Automotive sector for Deloitte's Consumer Industry Center. His primary focus is creating engaging, actionable insights to deepen the conversation around key trends and issues occurring across the global automotive sector landscape. 

As Deloitte’s research manager for transportation, hospitality, and services, Maggie Rauch collaborates with firm leadership to design and execute research on the current state and future of the industry. She has a decade of experience as a travel industry subject matter expert and research team leader.

Justin Cook is the US consumer research leader at Deloitte and leads research for the consumer sector within Deloitte’s Consumer Industry Center, Deloitte Services LP. He conducts cross-sector research examining how factors such as inflation, value seeking, and trust influence consumer behavior and industry trends.

Daniel Han is the Chief of Staff for the Consumer Industry Center.