Controllership Perspectives
Participants will explore the current trends in global services and key technology enablers to enhance processes and create a platform for next-gen controllership.
Host: Katie Glynn, partner, Deloitte & Touche LLP
Presenters:
Alex Chitticks, Advisory Senior Manager, Deloitte & Touche LLP
Chau Jiun Deng, Consulting Senior Manager, Deloitte Consulting LLP
1.0 Overview CPE credit | Specialized Knowledge
As organizations adapt to tech-enabled globalization and industry advancements, the controllership function is positioned to leverage Global Business Services (GBS) and Global Contact Centers (GCCs) to optimize processes and operating models. We’ll discuss: