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Consumer-centric strategies: Leveraging real-time insights for growth
Thursday, 22 May 2025 11:00 a.m. ET

Past Event

Virtual - Dbrief

CPE credits | Event language: English

22 May 2025

Thursday, 11:00 a.m. ET | 1 Hr.

Consumer-centric strategies: Leveraging real-time insights for growth

Learn more about

Driving Enterprise Value

Participants will evaluate the need for a new approach to strategic development and how customer experience and feedback can drive enterprise value.

Key takeaways

Host: Ranjit Rao, US Finance & Enterprise Performance leader, principal, Deloitte Consulting LLP

Presenters: 
Rob Pace, CEO, HundredX
Torchy Adams, senior manager, Deloitte Consulting LLP
Philippe Podhorecki, principal, Deloitte Consulting LLP

1.0 Overview CPE credit | Specialized Knowledge

Join Rob Pace, CEO and founder of HundredX, as he delves into the importance of consumer feedback in strategic planning. This webcast will highlight how businesses can utilize always-on consumer insights to predict future financial outcomes and make data-driven decisions in today’s economic landscape. We’ll discuss:

  • The shift from traditional business scorecards to customer-centric models
  • Prioritizing customer experience to drive growth in a volatile, uncertain, complex, and ambiguous (VUCA) environment
  • The HundredX business model and use cases