From complexity to clarity: Deloitte & Google Cloud guide agentic AI adoption

Google Cloud’s latest announcement, unveiling Gemini Enterprise, arrives at a pivotal moment for the market and our clients. Gemini Enterprise provides a single interface where employees can search, analyze, and summarize information, as well as orchestrate agents to automate processes. It provides access to a variety of agents including a suite of specialized, pre-built Google agents—like Deep Research, Data Insights, and Coding Agents; third party agents; and any custom agents that organizations build themselves. These agents can connect directly to a company’s data across core business applications like HR, CRM, and ERP systems, as well as leading databases. Gemini Enterprise enables organizations to centrally visualize, secure, audit, and govern agents whether they were built with Gemini or other models.

For Deloitte, this evolution does more than streamlining technology—it represents a shift toward effective business transformation with agentic AI. In working with Google Cloud, we can help remove adoption barriers by putting choice, trust, and usability at the center of every AI journey. With over 300 Deloitte-built agents already live as part of Deloitte’s Agent Fleet—and more than 100 listed on Google Cloud Marketplace—our teams can help clients harness the full potential of Gemini Enterprise from Google Cloud, deploying agents tailored to industry needs, reimagining core processes, and co-innovating at scale.

By aligning our industry solutions with Google Cloud’s unified agent ecosystem, Deloitte can help clients transform faster, adopt securely, and realize the full business impact and power of agentic AI.
 

“With Gemini Enterprise, organizations now have a single, secure platform to harness the full power of agentic AI, connecting agents, unifying data, and accelerating innovation. With Google Cloud, Deloitte is helping clients realize business value by rapidly deploying tailored agents that address industry-specific challenges and unlock measurable business results. Together, we’re unlocking the doors to new possibilities by putting the right agents to work.”

- Matt Lacey, Alphabet Google Global Chief Commercial Officer, Deloitte

“Gemini Enterprise provides the unified platform customers need to bring the best of Google AI to every workflow, unifying enterprise data and agentic AI. Through our alliance with Deloitte, customers can leverage their deep industry experience and established solutions to solve complex challenges with our leading AI technology.”

- Victor Morales, VP of GSI Partnerships, Google Cloud

Agentic AI, simplified: tailored programs for every stage of your journey

No matter where you are on your AI journey, Deloitte offers purpose-built programs to help you unlock agentic AI rapidly, reliably, and at scale:

• Kickstart AI: Ideal for early-stage exploration, this offering includes guided discovery labs, curated use case repositories, and low-risk prototyping to help organizations experiment and identify high-impact opportunities.
• Scale AI: Designed for enterprises ready to operate agentic solutions, this program provides tested frameworks, governance tools, and enterprise-grade accelerators to support secure, scalable deployments. Our Gemini Enterprise rollout, adoption pathway, and Enterprise AI Readiness workshops offer actionable guidance to move confidently from pilot to production.
• Transform with AI: For organizations seeking bold reinvention, this program combines deep industry experience, advanced modeling tools, and specialized funding to design and deploy agentic workflows and operating models that drive long-term differentiation.

Additionally, Deloitte’s Agentic AI Innovation Studio offers clients the unique opportunity to rethink what’s possible with enterprise-grade AI. Designed as a multi-disciplinary managed capability, the studio helps organizations rapidly identify and implement agentic AI solutions, guiding them through a continuous innovation and adoption process. Clients benefit from Deloitte’s deep industry experience, structured engineering support, and robust governance, which power adoption and scaling of advanced AI agents in daily workflows. By embedding the principles of trust, value measurement, and operational excellence in everything we do, the studio offers a managed environment where businesses can not only experiment, but also confidently evolve their AI strategies in step with changing market demands.
 

Proven in practice: real examples across industries

Our agent fleet already delivers measurable impact across sectors. These agents are designed to solve real business challenges, such as streamlining operations, enhancing customer experiences, and driving transformation at scale:

• In healthcare, agentic solutions help improve clinical efficiency and patient engagement. Agents like Clinical Compass guide care navigation and optimize operational workflows to help leading health systems deliver better outcomes. For example, health insurance contact center agents handle more patients with better accuracy and faster resolution.
• In financial services, agents such as Banking Onboarder automate commercial onboarding to reduce turnaround times and improve compliance. Other agents support predictive maintenance, fraud detection, and transaction lifecycle optimization.
• In retail and consumer, agents like Shopping Concierge personalize customer experiences across channels, while others support dynamic pricing, demand forecasting, and omnichannel assist, helping retailers modernize in-store operations and drive revenue growth.
• In customer support, HR, and finance, domain-specific agents are transforming service delivery through AI-powered troubleshooting, automated policy support, and intelligent knowledge retrieval. These agents are already deployed across multiple business units to boost efficiency and employee satisfaction while managing enterprise risk.
   

Deloitte’s internal adoption of Gemini Enterprise: investing in practitioner growth and market innovation

At Deloitte, our commitment to leading the way in agentic AI is matched by our investments in upskilling our own talent and transforming our own enterprise by equipping our practitioners with relevant AI tools that help them deliver higher impact client work. We use Gemini Enterprise across our practitioner network, positioning our teams at the forefront of Google Cloud’s centralized agent ecosystem. This move isn’t just about access, it’s an immersive opportunity for our professionals to utilize these capabilities for client work, deepen their technical knowledge of agentic AI, experiment with Google Cloud’s latest platform capabilities, and actively shape our go-to-market offerings. In addition, Deloitte is deploying Gemini Enterprise in functions such as marketing to support knowledge management and ideation workflows. As a result, we’ve accelerated learning and co-innovation, helping clients benefit from agentic AI more securely, efficiently, and with greater strategic impact.
 

Looking forward: co-innovation & continuous enablement

Deloitte’s approach to agentic AI adoption goes far beyond technology. It’s rooted in people, processes, and operating models designed for driving business value. As Gemini Enterprise continues to evolve, Deloitte remains a committed strategic enabler. We actively co-innovate with clients through discovery workshops, labs, and tailored deep-dive sessions that align with unique business needs. Whether you're just beginning or ready to scale, our alliance can guide your journey and empower you to reinvent business processes and unlock the full potential of agentic AI.