Deloitte Launches Scout: An AI Learning Assistant Delivering Personalized Development for Its Professionals

NEW YORK, Oct. 1, 2025 — Deloitte today announced the launch of Scout, an AI-driven learning assistant designed to personalize professional development and advance how Deloitte US professionals learn and grow. Scout, which is being deployed across the organization’s own workforce, is intended to make finding learning opportunities easier, faster and more agile, reflecting Deloitte’s commitment to shaping a future-ready workforce through innovation and investment in learning and development. 

“At Deloitte, learning is core to our culture and fuels growth for our people, our organization and our clients. We’re committed to investing in innovative technologies that make development more personalized, dynamic and accessible,” said Jason Girzadas, chief executive officer, Deloitte US. 

Scout is focused on the growing need for continuous, personalized learning and can help connect Deloitte professionals with market-differentiating learning assets and experiences. 

Key features of Scout include: 

• Delivering a tailored learning experience based on an individual’s role, past learning activity, content preferences and development goals.
• Surfacing actionable answers to learning questions in seconds, adapting to each user’s style and keeping development on track with timely nudges.
• Supporting growth at key career moments — such as stepping into a new role or taking on expanded responsibilities — whether upskilling for a project or exploring a new capability.
• Enabling large-scale upskilling and reskilling and providing predictive learning insights — all aligned with Deloitte’s omnichannel learning vision.
• Helping Deloitte’s professionals take ownership of their growth, continuing to foster confidence in learning and guiding the development of the organization’s next generation of leaders. 

Scout stems from Deloitte’s belief that the future of work depends on investing in both human potential and technology, and on preparing now for the evolution of human-machine collaboration and business innovation. As the way we operate continues to transform, human skills — communication, collaboration, adaptability and curiosity — matter more than ever. Scout is intended to strengthen both human and technology skills, pairing AI precision with a human-centered approach to growth, continuing to support Deloitte’s professionals as they build skills, confidence and the capacity to lead. 

“With Scout, we’re helping our people access the right learning at the right time, tailored to their roles and goals,” said Anthony Stephan, chief learning officer, Deloitte US. “By using AI to surface relevant content and adaptive learning pathways, Scout is intended to make learning easier, more accessible, and more closely aligned to the demands of each professional’s role. This can enable our people to respond to market changes even more quickly and continue to build skills to meet client needs. As technology evolves, we intend to continue investing in learning that delivers real value for our people and clients.”

Scout is a key innovation coming out of Project 120 — Deloitte’s $1.4 billion investment in its people. Future phases of Scout are expected to expand beyond content delivery to foster even greater connection across the organization. Upcoming enhancements are planned to introduce features that promote social learning, increase peer-to-peer collaboration and help Deloitte’s professionals identify and connect with colleagues based on shared skills, learning needs, or project demands — supporting individual growth and enabling teams to collaborate more effectively and achieve progress together.