Leading with ethics

This relates to an organizational approach in which values and ethical standards are communicated clearly, along with what’s expected of employees.

Why it's important: The tone and cadence an organization sets through ethics messaging helps foster an environment where ethical behavior is the norm and unethical actions are discouraged.

How to achieve it: Leaders, starting with the CEO, should vigorously and consistently communicate that ethics are valued. This can happen in all-hands meetings and town halls, organization-wide communications, or discussions and presentations. The continuing message is that integrity matters above all else and that it is the responsibility of every member of the organization.

This focuses on continual learning and training opportunities that give employees tools to help them make decisions that put integrity first and protect themselves, their colleagues, and the organization.

Why it's important: Understanding the ethical implications of their actions helps employees navigate complex situations and make choices that are in the best interest of the organization and its stakeholders.

How to achieve it: Learning should happen regularly at all levels, starting on day one. Successful programs require commitment and investment—effective learning should cover realistic ethical dilemmas, bringing timely and relevant scenarios to life while also highlighting new and emerging ethical risks.

This supports an environment in which employees are encouraged and enabled to speak up and consult freely on ethical dilemmas.

Why it's important: If an organization expects employees to surface ethical concerns before they take root or spread, it should also offer safe channels for them to do that.

How to achieve it: Organizations should consider having multiple reporting channels for employees to use when confronted with ethical concerns. The idea is that offering multiple options makes it easier for people to find the approach that is most comfortable and appropriate for the situation.

This involves formalizing organizational ethical leadership performance goals to help gauge effectiveness of ethics programming and communication.

Why it's important: The ethics landscape is constantly changing. When an organization identifies programming that is performing well and launches initiatives in response to emerging trends and risks, it can help mitigate risk to the organization.

How to achieve it: Organizations should periodically assess their ethical leadership programs to gather feedback and make sure the messaging is resonating. This can include conducting stakeholder interviews and internal focus groups, as well as benchmarking ethics initiatives with leading practices.