Health Nonprofit Consulting and Strategic Services

Health nonprofits face the challenge of building growth while balancing mission needs in today's complex and changing ecosystem. We work alongside our nonprofit clients to help clarify visions, define and measure organizational impact, and develop tactical steps to implement solutions that enable nonprofits to achieve their missions.

With hybrid work here to stay, health nonprofits must reimagine their operating models to meet today’s workplace and drive impact. We guide our clients to think critically about their work, workforce, and workplace, developing new operating models that tap their workers’ true potential and adapt the workplace environment to achieve their goals.

We are dedicated to improving patient outcomes and quality of life through enhanced data sharing. We work with nonprofits to reimagine their roles in influencing research, treatment protocols, and health policy to advance patient centricity and explore value generation opportunities. This includes optimizing client data platforms to advance research and improve patient treatments; driving public/private partnerships for data sharing and modernization; and delivering real-time recommendations to improve operational efficiency, fundraising, and mission delivery.

Between patient, donor, and volunteer data, health nonprofits are keepers of vast personal information. If unprepared, bad actors and cybersecurity breaches can put nonprofits’ missions at risk. We support our clients in maintaining brand integrity, developing proactive approaches to cyber and security that enable proactive data protection.

Achieving health equity is a moral and strategic imperative that calls for health nonprofits to employ innovative business solutions to address patient disparities and structural flaws in the health system. Deloitte engages cross-sector collaborations and proprietary data analytics to develop action plans and define health equity strategies for our clients in pursuit of health and well-being for all.

Without sustainable donations, nonprofits are unable to effectively serve their missions, but navigating the fundraising environment has been a declining art rather than a data-driven science. We bring data together across multiple platforms to help our clients make sense of their own data and then bring to the table Deloitte’s proprietary assets that include external data. This allows organizations to understand the propensity of new and existing donors to donate and build custom strategies based on that data.

Donors are increasingly seeking transparency and accountability, and nonprofits must be prepared to demonstrate that donations are clearly tied to an achievable accomplishment or outcome. We help our nonprofit clients rigorously evaluate their program effectiveness and efficiency, supporting strategic decision-making, fostering collaborations and partnerships, and producing actionable insights on program impact.

For health nonprofits to improve customer engagement with their organizations, seamless user-friendly experiences must be curated across all platforms. We help our clients map their stakeholders’ journeys, identifying key user experience moments and new opportunities for engagement, transforming these insights into operational capabilities.

From the COVID-19 pandemic to the rise of climate-related disasters, preparation and response to public health emergencies is top of mind for health nonprofits. We help our clients stand prepared for disaster by developing and implementing workforce resilience strategies, creating strong procurement operations, and facilitating cross-sector collaboration and partnerships through our extensive internal EP&R ecosystem.