Eligibility & Enrollment
Bringing innovation to service delivery
Deloitte’s Eligibility & Enrollment team is deeply committed to the mission of:
• Bringing innovative solutions to our clients to help solve their most complex challenges;
• Transforming the delivery of services and benefits for our most vulnerable neighbors; and
• Elevating the human experience to strengthen our communities.
Deloitte is proud to support state Health and Human Services agencies and the people they serve.
Deloitte practitioners have built strong relationships with health and human service agencies across the United States through a record of high-quality work, innovative digital service delivery, and a deep understanding of client programs.
Over the past four decades, Deloitte has worked alongside dozens of states to help them implement, maintain, and enhance their eligibility and enrollment systems to comply with their specific policies, rules, and processes. We have also worked with our clients to make it easier for their constituents to access the benefits for which they are eligible.
The depth and breadth of our capabilities and experience—and the extraordinary impact we deliver for our clients—differentiates us from other vendors, making us the go-to organization for states’ mission-critical, technology-enabled transformation projects.
We understand that eligibility and enrollment programs are facing unprecedented challenges in today's complex and dynamic environment. You are dealing with multiple data sources, constantly changing regulations, diverse stakeholder needs, and growing expectations from the public. While working to enable your programs to be accessible, accurate, efficient, and compliant, you also are delivering high-quality services and outcomes for the people you serve. You may want to leverage the latest technologies and innovations, but you need them to work with your existing systems and processes.
Deloitte is committed to bringing innovative solutions to our clients to help solve their most complex challenges, transform the delivery of services and benefits for vulnerable individuals and families, and elevate the human experience to strengthen our communities. Deloitte’s NextGen Eligibility & Enrollment capabilities can empower beneficiaries, providers, community partners, and workers through continued modernization of existing solutions or deployment of a full suite of NextGen capabilities.
Our latest thinking
