BenefitsIQ™: The smarter way to administer employee benefits

Managing pensions for public sector organizations is complex. Outdated legacy systems can make it challenging to adjust to regulatory changes, automate workflows, and provide clear, timely communication to members. BenefitsIQ™ for pensions is purpose built to change that—bringing practical innovation to your organization without the custom price tag. 

Our platform streamlines retirement administration, making it easier, smarter, and more secure for everyone involved.

Pension administration shouldn’t be overwhelming. BenefitsIQ™ for Pensions puts intuitive digital tools at your fingertips, so you can focus on what matters most: your members. With our platform, you can:

• Automate various time-consuming administrative tasks with AI to reduce errors and enable your team to focus on the highest priorities.
• Simplify document management using proprietary optical character recognition (OCR) technology.
• Protect data and prevent fraud with secure, cloud-based infrastructure.
• Engage members with a user-friendly, step-by-step self-service experience and digital communication, modeled after popular digital assistants for complex tasks.
• Empower members with interactive retirement calculators and planning tools.
• Capture and embed institutional knowledge within the platform to support continuity and ease succession planning challenges.

• Intuitive design and member engagement: Employees enjoy a self-service portal, educational resources, and AI-powered retirement workflows, while administrators benefit from intuitive case management and streamlined processes.
• Proven experience: With our team having more than 30 years of experience modernizing pension systems across 11 states, our platform is shaped by real-world lessons and hands-on experience.
• Operational efficiency and compliance: Intelligent automation streamlines workflows, reduces costs, and accelerates processing, while centralized plan rules, audit trails, and custom reporting facilitate compliance and transparency.
• Security and resilience: Advanced cybersecurity and a resilient cloud-based infrastructure help safeguard your data and enable operational uptime.

Custom platforms are expensive and time-consuming to build and maintain. BenefitsIQ™ for Pensions is different—purpose-built for the unique needs of public sector retirement, from complex regulations to member engagement.



Our specialists proactively maintain and update plan information, rates, and forms, so your team does not have to track and integrate regulatory changes or manual updates. You get tools and workflows that fit how you work. Rules engines help you enhance your regulatory compliance posture, deliver exceptional service, and adapt quickly as needs change.

BenefitsIQ™ empowers public sector organizations to efficiently manage voluntary and ancillary benefit programs. Our solution automates time-consuming tasks such as enrollment tracking, eligibility verification, rate updates, and compliance documentation—freeing your team to focus on serving employees. With BenefitsIQ™, you gain a trusted partner dedicated to delivering a seamless experience for both administrators and participants.

• Automated plan management: Effortlessly handle updates to rates, plan designs, and eligibility rules.
• Compliance assurance: Stay ahead of regulatory changes with proactive monitoring and implementation.
• Flexible platform: Easily configure benefits to meet the unique needs of your organization.
• Intuitive user experience: Simplified interfaces for both administrators and employees.
• Seamless integration: Connect with existing HR and payroll systems for streamlined operations.
• Expert support: Dedicated team to guide you through every step, from implementation to ongoing optimization.

BenefitsIQ™ stands apart with its deep understanding of public sector challenges and commitment to service excellence. Our purpose-built platform replaces manual processes like paper-based enrollments, eligibility audits, rate updates, and compliance reporting with automated workflows—reducing administrative burden and risk of errors. With rapid deployment, ongoing support, and a future-ready design, BenefitsIQ™ helps your organization deliver value to employees—without the high costs or complexity of custom solutions.

BenefitsIQ™ is designed specifically for the unique demands of public sector organizations. Our specialists handle the ongoing management of voluntary benefit plans, including rate changes and regulatory updates, so your team can concentrate on supporting employees rather than administrative tasks.

Leverage a dynamic platform that evolves alongside your supplemental benefits strategy—delivering adaptability and efficiency without the expense or complexity of custom-built solutions.

The SmartDEV by BenefitsIQ™ solution is designed to help public sector employers meet federal and agency-specific eligibility verification requirements by ensuring only eligible dependents receive benefits. By identifying and removing ineligible dependents, SmartDEV by BenefitsIQ™ can help organizations save 4% to 8% on annual health care costs. Our solution uses advanced analytics to minimize employee disruption, focusing on those most at risk for ineligibility. With SmartDEV by BenefitsIQ™, employers can efficiently manage compliance and reduce legal risks while maintaining a seamless experience for employees.

• Smart selection: Analytics-based targeting to identify high-risk dependents, reducing unnecessary employee involvement.
• Intelligent automation: Real-time results through automated document review, ensuring a smooth verification process.
• Fully integrated portal: A comprehensive platform for submission, analysis, and communication, enhancing user experience.

SmartDEV by BenefitsIQ™ stands out with its focus on efficiency and rapid deployment. Our “smart selection” approach minimizes the effort required from employees, while our accelerated execution ensures quick implementation with minimal lead time. The solution is customizable, allowing for co-branding to build trust, and features a user-friendly design that reduces stress for employees during the verification process.

SmartDEV by BenefitsIQ™ is specifically engineered to help government agencies meet federal, state, and local eligibility verification requirements. Purpose-built for the public sector, SmartDEV by BenefitsIQ™ streamlines dependent eligibility audits in compliance with federal, state, and local standards, addressing the unique challenges of fragmented systems and shifting regulations. Our secure, intuitive platform enables agencies to efficiently verify dependents, reduce risk, and ensure transparency—so you can focus on serving your people, not navigating paperwork. With SmartDEV by BenefitsIQ™, government organizations gain a trusted solution for accurate, compliant benefits administration.

We have worked with organizations worldwide across virtually every industry and have conducted ongoing research into global human capital trends for over a decade. This enables us to offer deep insights to help you create and optimize total rewards strategies and offerings that employees value and that add value to your business.


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