Agentic AI is transforming commerce and payments

What payment networks can do next—and how consumers could benefit

In the rapidly changing landscape of commerce, e-commerce, and payment networks, businesses and consumers alike continue to see new possibilities emerge. Agentic AI and other innovative AI solutions are creating more efficient, customized, and secure experiences. By 2030, agentic commerce could drive up to $17.5 trillion in commerce, making it a pivotal force in the future of payments and consumer engagement. 

Unlike other AI solutions, agentic AI systems act autonomously on behalf of users or organizations, making decisions and executing transactions in real time. In commerce and payments, these systems can automate processes, analyze vast amounts of data, and facilitate seamless interactions between businesses and consumers.

Impacts to payment networks and consumers

Such innovations are poised to revolutionize business, driving significant efficiencies in B2B transactions and unlocking exponential growth opportunities. As agentic commerce evolves, both payment networks and consumers stand to benefit. Payment networks can offer new value-added services and enable machine-to-machine transactions, while consumers will experience greater convenience, control over personal data, and personalized interactions across channels.

Explore the research

The rise of agentic AI signals a turning point for businesses and consumers in the payments ecosystem. To understand the potential of this technology and what it could mean for your organization, dive into the full report.